Maria Flores
Minneapolis,MN
Summary
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cleaning Crew Member
ServiceMaster
Saint Louis Park, MN
07.2019 - 05.2024
- Vacuumed carpets, furniture, and upholstery.
- Reported any damages or repairs needed to supervisor immediately.
- Cleaned windows, door frames, and sills.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Perform fire/smoke damage and mold remediation repair as directed by supervisor, including water extraction, pack-out of contents, removal/disposal of non-salvageable materials, cleaning, light construction, and demolition.
Certified Nursing Assistant
Wealshire Of Bloomington
Bloomington, MN
08.2023 - 12.2023
- Responded quickly to emergency situations involving sudden illness or injury.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Reported changes in patient condition to registered nurse or physician.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Provided emotional support to patients and families during difficult times.
- Cleaned and sanitized patient rooms according to established protocols.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Assisted customers with locating merchandise within the store.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Maintained accurate records of transactions using the point-of-sale system.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Greeted customers and provided friendly customer service.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA03-2023
Skills
- Customer service-focused
- Fluent in Spanish
- High-energy attitude
- Problem-solving abilities
- Courteous demeanor
- Complex Problem-Solving
Certification
- CNA Certified and Licensed
Timeline
Certified Nursing Assistant
Wealshire Of Bloomington
08.2023 - 12.2023
Cleaning Crew Member
ServiceMaster
07.2019 - 05.2024
High School Diploma -
Penn Foster Career School
- CNA Certified and Licensed
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