Marti Bender
Eugene,OR
Summary
Proven ability to excel in high-pressure environments, demonstrated at Thai Pepper Restaurant by seamlessly managing guest inquiries and dining room preparation. Skilled in multitasking and customer service, with a knack for maintaining organization and promoting a positive team atmosphere. Brings a blend of strong phone etiquette and active learning to enhance guest experiences.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess
Thai Pepper Restaurant
08.2022 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Babysitter
Local Famlies
06.2018 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Encouraged children to be understanding and patient with others.
Education
Social Work
Lane Community College
Eugene, OR 09.2023 -
Skills
Strong multitasking
Greeting guests
Active Learning
Handling Complaints
Phone Etiquette
Customer service expertise
Customer-Oriented
Personal presentation
Organization
Timeline
Social Work
Lane Community College
09.2023 -
Restaurant Hostess
Thai Pepper Restaurant
08.2022 - Current
Babysitter
Local Famlies
06.2018 - Current
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