Marti Clever
Canton
Summary
High-performing Event Manager with extensive portfolio of international and domestic project accomplishments spanning 20 years. Outgoing, hands-on professional bringing valuable relationship building and retention skills, which amassed diversified network of service providers, ensuring optimal quality and results for successful client events. Maintaining excellent safety standards.
Overview
24
24
years of professional experience
Work History
Bar/Event Manager
Tugboat's Pub
08.2017 - Current
- Streamlined event planning processes by implementing efficient project management strategies.
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Enhanced team productivity through effective scheduling and task delegation.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Bartender/Bar Manager
Vaughan's Pub
03.2011 - 08.2017
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
BARTENDER/Server Manager
Mulligan's Pub & Grill
04.2000 - 03.2011
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
Canton South High School
Canton, OH05.1996
Skills
- Project Management
- Vendor Management
- Wedding Trends Proficiency
- Budget Development
- Client Meetings
- Managing Events Start to Finish
- Guest Relations
- Staff Oversight
- Event Staff Management
- Client Requirements
- Schedule Management
- Selling Event Products and Services
- Communications and Media
- Update Financial Records
- Customer Rapport
- Local Business Relationships
- Public Safety and Security
Timeline
Bar/Event Manager
Tugboat's Pub
08.2017 - Current
Bartender/Bar Manager
Vaughan's Pub
03.2011 - 08.2017
BARTENDER/Server Manager
Mulligan's Pub & Grill
04.2000 - 03.2011
High School Diploma -
Canton South High School
Similar Profiles
Julia FifieldJulia Fifield
Waitress at Riverside Pub and Eatery, & MillCove Brew PubWaitress at Riverside Pub and Eatery, & MillCove Brew Pub
Schuyler HulsSchuyler Huls
Bartender at Scooter's Pub (Formerly Jimmy's 94th Ave Pub)Bartender at Scooter's Pub (Formerly Jimmy's 94th Ave Pub)
Richard BrandonRichard Brandon
Bar Manager at Old Naples Pub/ Village PubBar Manager at Old Naples Pub/ Village Pub