Martin Aguilera
Rush Truck Centers Peterbilt-El Paso, TX
El Paso,TX
1
Language
1
Certification
22
years of professional experience
Field Service Technician III diagnosing 10–20 engines per month and performing diesel engine diagnostics and rebuilds on Paccar, Cummins, and Cat platforms. Supports Peterbilt and Kenworth cab systems while completing 6–10 field service calls per week and resolving field service issues tied to customer uptime. Brings certified coverage in high horsepower engines, 70E electrical, MSHA, ASE A/C, natural gas, and ISX/X15 systems.
Work History
Field Service Technician III
2 Years 1 Month- Performed diagnostics and rebuild on Paccar engines to restore functionality and extend service life
- Cat diagnostics and rebuild
- Paccar engine diagnostics and rebuild
- Executed diagnostics and rebuild on Cummins engines, ensuring optimal performance and reliability
- Conducted diagnostics and rebuild on Cat engines, enhancing operational readiness and minimizing downtime
- Diagnosed and repaired mechanical and electrical issues in heavy-duty trucks using advanced diagnostic tools.
- Conducted routine maintenance checks to ensure optimal vehicle performance and safety compliance.
- Collaborated with team members to streamline repair processes, reducing turnaround time for service requests.
- Trained and mentored junior technicians on equipment operation and troubleshooting techniques.
- Implemented inventory management practices to improve parts availability and reduce downtime during repairs.
- Enhanced customer satisfaction through effective communication of service updates and vehicle conditions.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Discussed and recommended service options with customers and explained costs involved.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Developed and implemented customized service plans to meet customer needs.
- Enhanced customer satisfaction by delivering prompt and accurate service solutions during field visits.
- Achieved a high level of customer trust, consistently providing clear explanations of technical issues and steps taken to resolve them.
- Reduced repeat service calls, meticulously performing quality checks after each repair.
- Positively engaged with customers and maintained professional appearance as company representative.
- Diagnosed and repaired complex mechanical and electrical systems.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Field Service Technician
2 Years 5 Months- Engine field service technician has been working in El Paso and Odessa areas dealing with customers' needs and engine issues
- 6. Cummins ISX/X15 certification diagnostics and engine rebuild
- 1. Cummins High horse power certification
- 7. Cummins Medium duty and heavy duty certification
- 5. Natural Gas certification
- 2. 70E electrical certification
- 6. Conducted diagnostics and engine rebuilds for Cummins ISX/X15 engines, ensuring optimal performance and reliability.
- 7. Obtained certifications in Cummins medium duty and heavy duty engines, enhancing technical expertise and service capability.
- Diagnosed and repaired diesel engines, ensuring optimal performance and reliability.
- Executed preventive maintenance tasks to enhance equipment longevity and reduce downtime.
- Collaborated with clients to identify service needs and provide tailored solutions.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Service Technician
1 Year 4 Months- Executed oil changes to ensure vehicle performance and reliability
- Serviced brake systems to enhance safety and driving experience
- Repaired and replaced transmission clutches to maintain optimal vehicle operation
Engine Technician
6 Years 3 Months- Completed Paccar certification and performed engine overhauls, ensuring compliance with industry standards.
- Executed Cat engine overhauls, maintaining operational efficiency and reliability.
- Supervised night shift operations, coordinating tasks and ensuring timely project completion.
- Open/close work orders through AS400 system
- Diagnosed and repaired engine issues using specialized diagnostic tools and equipment.
- Collaborated with other mechanics to inspect diesel engines for signs of damage.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Serviced and maintained engines by performing regular oil and filter changes.
- Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
- Completed warranty services and submitted required paperwork.
- Troubleshot systems, traced problems and diagnosed root causes.
- Expanded knowledge base through continuous professional development, attending workshops and training sessions relevant to the field of engine technology.
- Collaborated closely with colleagues to troubleshoot challenging cases, pooling collective expertise to achieve positive outcomes for clients.
- Supported junior technicians in their professional development, providing guidance and sharing expertise on various engine systems.
- Reduced downtime for clients by efficiently diagnosing and resolving complex engine problems.
- Enhanced customer satisfaction with timely and accurate troubleshooting of engine issues.
- Delivered exceptional customer service by addressing client concerns promptly and effectively.
- Mentored junior technicians on best practices for engine repair and maintenance procedures.
- Collaborated with team members to troubleshoot complex mechanical problems efficiently.
- Performed routine maintenance on diesel engines to ensure optimal performance and longevity.
Diesel Mechanic
3 Years 3 Months- Served on location for Halliburton Energy Services as a mobile mechanic
- Diagnosed and repaired diesel engines, ensuring optimal performance and reliability.
- Conducted routine maintenance checks on heavy-duty trucks, enhancing vehicle longevity.
- Collaborated with team members to troubleshoot complex mechanical issues efficiently.
Maintenance Technician
6 Years 1 Month- Performed maintenance on tractors, replaced tires, lights, brakes, and wheel seals.
- Conducted routine inspections to identify maintenance issues and ensure operational efficiency.
- Performed repairs on various vehicles, including engines, brakes, and electrical systems.
- Collaborated with team members to streamline repair processes and reduce downtime.
Education
High school diploma
Skills
Diesel engine repair
Automotive diagnostics
Electrical systems
Hydraulics
Brake repair
Leadership
Maintenance management
Supervising experience
Customer service
Mechanical knowledge
Service writing
Work order management
Shop scheduling
Parts procurement
Warranty administration
Dispatch coordination
Preventive maintenance scheduling
Roadside repair
Equipment inspection
Performance coaching
Fleet maintenance planning
Certification
- Cummins high horse power
- Present
- Cummins engine natural gas isx 12/15 X15 rebuild and diagnostics
- Air Conditioning Certification
- ASE Certification
- Non-CDL Class C
- Driver's License
- Diesel Mechanic Certification
Languages
Spanish
Native or Bilingual
Interests
I like working with my hands and fixing things.
Sharing travel tips
recommendations
and insights with fellow enthusiasts.
Watching Movies and TV Shows
Blockchain Technology and Cryptocurrency
Drone Piloting
Auto Repair/Restoration
Music
Adventure Travel
Personal Development and Self-Improvement
Timeline
Field Service Technician III
Rush Truck Centers Peterbilt-El Paso, TX
07.2024 - CurrentRead More
Field Service Technician
Cummins-El Paso, TX
01.2022 - 06.2024Read More
Service Technician
Rush Truck Centers Peterbilt-El Paso, TX
09.2020 - 01.2022Read More
Engine Technician
MHC Kenworth-El Paso, TX
05.2014 - 08.2020Read More
Diesel Mechanic
Rush Truck Centers Peterbilt-El Paso, TX
02.2011 - 05.2014Read More
Maintenance Technician
Mesilla Valley Transportation-El Paso, TX
01.2005 - 02.2011Read More
Clint High School
High school diploma
Read More