Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
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Martin Archer

Dallas,TX

Summary

Driven professional with a proven track record at Micro Center, where I leveraged my commercial and consumer equipment experience and analytical thinking to effectively solve customer issues, enhancing system operability. Skilled in troubleshooting and testing, my approach not only rectifies immediate concerns but also ensures long-term satisfaction. My expertise extends to efficient work documentation, showcasing my meticulous attention to detail and problem-solving capabilities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Service Technician

Micro Center
Dallas, Texas
02.2024 - Current
  • Analyzed customer problems and implemented effective solutions.
  • Replaced worn or damaged parts with OEM replacements as necessary.
  • Verified operability of repaired items before customer return.

Cashier

GG-EZ Gaming Cafe
Plano, Texas
12.2022 - 07.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.

Education

Bachelor of Science - Computer Science

The University of Texas At Dallas
Richardson, TX
08-2026

Skills

  • enterprise equipment experience
  • Troubleshooting skills
  • Testing and evaluation
  • System installation
  • Analytical thinking
  • Work documentation

Affiliations

  • Home Lab and VPS hosting: running prox cluster with multiple VMs with backups and as well as securing public services using LetsEncrypt certificates

Certification

  • Dell, Lenovo, HP certified
  • Working towards CompTIA A+

References

References available upon request.

Timeline

Service Technician

Micro Center
02.2024 - Current

Cashier

GG-EZ Gaming Cafe
12.2022 - 07.2023

Bachelor of Science - Computer Science

The University of Texas At Dallas

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Martin Archer