Martin Artunduaga
Orange Park,FL
Summary
Excelled in problem-solving and organizational skills, enhancing customer satisfaction and streamlining data processes. Expert in suggestive selling and data mapping, achieving significant improvements in operational efficiency and customer engagement. Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.
Overview
5
5
years of professional experience
Work History
Bartender
Salsas Cocina Restaurant
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Data Management Intern
Education Abroad Latin America
11.2022 - 12.2023
- Established rules and procedures for data sharing with assigned IPS team personnel and applicable external stakeholders.
- Received and processed contract data requirements list (CDRL) deliverables and associated documentation.
- Expedited review process, signature approval and release of supplier and internally produced documents.
- Formulated techniques for quality data collection to meet expected adequacy, accuracy and legitimacy targets.
- Used standard document management tools to register documents and maintain databases used to produce logs, transmittal receipts and other reports.
English as a Second Language Tutor
Snow College
08.2022 - 12.2023
- Assessed student proficiency and designed lesson plans to target weak areas.
- Designed engaging instructional materials and activities.
- Built opportunities for real-world language use and learning outside classroom or formal learning environment.
- Issued reports updating students, parents and teachers on student progress.
- Maintained records of student assessments, tutoring activities and results.
Customer Service Representative
La Chiva De Mi Pueblo
01.2020 - 12.2021
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
Associate of Science - Accounting
Snow College
Ephraim12.2023
Skills
- General accountings
- Suggestive Selling
- Payment Processing
- Data Mapping
- Problem-solving aptitude
- Organizational Skills
- Analytical Thinking
- Computer Proficiency
- Team Leadership
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
Salsas Cocina Restaurant
04.2024 - Current
Data Management Intern
Education Abroad Latin America
11.2022 - 12.2023
English as a Second Language Tutor
Snow College
08.2022 - 12.2023
Customer Service Representative
La Chiva De Mi Pueblo
01.2020 - 12.2021
Associate of Science - Accounting
Snow College
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