Martin Calderon
San Antonio,TX
Summary
Results-driven dispatch manager with a proven track record in leading efficient dispatch operations and enhancing team performance through effective management and problem-solving strategies. Expert in training new staff on procedures and safety protocols, ensuring operational excellence while consistently meeting challenging deadlines. Committed to fostering cross-departmental collaboration and continuous learning to optimize service delivery.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dispatch Operator
Original Impressions PCI
San Antonio, Texas
12.2023 - Current
- Worked closely with the logistics department to ensure deliveries are completed as soon as possible.
- Kept an inventory of materials, such as shrink wrap and strap coils.
- Addressed questions, problems or requests for service or equipment. Including our metering department, logistics, dispatch, production, etc.
- Conducted training sessions for new dispatchers on the proper use of equipment and dispatch procedures.
- Developed strategies for managing high volume during peak periods.
- Consulted with supervisors when making decisions about dispatching personnel.
- Operated equipment and machinery according to safety guidelines.
- Assist team leads with day-to-day tasks, including client returns, and managing the production floor and workflow.
- Supported our technicians when it was needed, from minor mechanical repairs to cleaning printer heads.
- Ensures the production floor is clear before the end of my shift, making sure it is clean and organized for the next shift.
Eco Finisher
Gary Pools Design Ctr
San Antonio, TX
09.2023 - 11.2023
- Collaborated with production team to meet project deadlines.
- Prepared and treated surfaces before applying finishes.
- Identified and implemented improvements in finishing processes.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Met or exceeded target for on-time customer shipments.
- Hand-assembled needed parts with bolts and screws.
- Operated finishing machinery according to safety and efficiency standards.
- Used numerous types of power tools and other equipment daily.
Wing Expert
Wingstop
San Antonio, Texas
01.2023 - 08.2023
- Prepared multiple orders at once for speedy service.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Inspected finished plates before they were served to ensure quality control standards were met.
- Washed and cut ingredients for quick meal assembly.
- Stored food products properly after each shift ensuring temperature requirements were met.
- Cooked menu items based on customer orders.
- Ensured all orders were filled in a timely manner with accurate product presentation.
- Prepared special orders upon request with attention to detail and accuracy.
- Packed fast food products in approved containers, cups, and bags.
- Stocked shelves and cases with new or transferred items.
- Sanitized workstation at end of shift to prevent foodborne illnesses.
Education
High School Diploma -
Karen Wagner HS
San Antonio, TX05-2022
Skills
- Logistics coordination
- Inventory management
- Equipment operation
- Process improvement
- Safety compliance
- Conflict resolution
- Time management
- Quality assurance
- Employee training
- Team collaboration
- Data entry
- Multitasking and organization
- Dispatching procedures
- Shift coordination
- Decision-making
Certification
- PCI Certified Forklift operator
Timeline
Dispatch Operator
Original Impressions PCI
12.2023 - Current
Eco Finisher
Gary Pools Design Ctr
09.2023 - 11.2023
Wing Expert
Wingstop
01.2023 - 08.2023
High School Diploma -
Karen Wagner HS
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