Martin Contreras
El Paso
Summary
Young enthusiastic hard worker with 6 plus years experience in customer service, sales, and management. Willing and wanting to preform to the best of my ability under any situation as well as eager to take on more responsibility and contribute to the growth and success of the team.
Overview
8
8
years of professional experience
Work History
Personal Care Attendant
plenitud inc
El Paso
02.2025 - Current
- Assisted clients with daily living activities and personal hygiene routines.
- Provided companionship and emotional support to enhance client well-being.
- Assisted clients with activities of daily living such as meal preparation, housekeeping tasks, laundry duties.
- Assisted with meal planning to meet nutritional plans.
- Administered medications as prescribed by a physician or other healthcare professional.
Dispatcher
Freightline Republic
El Paso
06.2022 - 11.2025
- Coordinated freight logistics to ensure timely deliveries across multiple regions.
- Utilized dispatch software to track shipments and optimize routes efficiently.
- Scheduled driver assignments based on availability and delivery requirements.
- Assigned drivers to appropriate routes based on customer needs.
- Resolved customer complaints related to service issues or delays.
Delivery Driver
DoorDash
El Paso
11.2023 - 04.2025
- Delivered food orders promptly and efficiently to customers' locations.
- Maintained knowledge of local roads and traffic patterns for optimal routing.
- Communicated effectively with customers regarding delivery status and estimated arrival times.
- Assisted in resolving customer complaints professionally and courteously.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Customer Service Representative
Alorica
El Paso
12.2022 - 08.2023
- Assisted customers with inquiries and product information in a friendly manner.
- Resolved customer complaints efficiently to ensure satisfaction and loyalty.
- Processed orders and returns accurately using company software systems.
- Maintained knowledge of products to provide accurate recommendations to customers.
- Handled customer feedback to improve service quality and operational processes.
Professional Mover
Black Bear Moving Co
Sacramento
05.2020 - 01.2021
- Loaded and unloaded furniture using appropriate safety techniques.
- Packaged items securely to prevent damage during transport.
- Provided excellent customer service during all stages of the move.
- Followed company protocols for inventory management and tracking items.
- Assisted customers with packing fragile items into labeled boxes.
Dishwasher
Red Lobster
El Paso
09.2018 - 03.2019
- Operated dishwashing equipment to maintain cleanliness and sanitation standards.
- Sorted and rinsed dishes, utensils, and cookware for efficient washing.
- Assisted kitchen staff by providing clean dishes in a timely manner.
- Maintained dishwashing area by organizing supplies and removing waste regularly.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
Professional Mover
Black Bear Moving Co
San Leandro
05.2018 - 08.2018
- Loaded and unloaded furniture using appropriate safety techniques.
- Packaged items securely to prevent damage during transport.
- Provided excellent customer service during all stages of the move.
- Followed company protocols for inventory management and tracking items.
- Assisted customers with packing fragile items into labeled boxes.
Education
High School Diploma -
El Paso Academy
El Paso, TX02-2020
Skills
- Sales Skills
- Bilingual
- Customer service skills
- Problem solving
- Data Entry
- Inventory control
- Customer service
- Organized and strong work ethic
- Fast learner
- Confident
Timeline
Personal Care Attendant
plenitud inc
02.2025 - Current
Delivery Driver
DoorDash
11.2023 - 04.2025
Customer Service Representative
Alorica
12.2022 - 08.2023
Dispatcher
Freightline Republic
06.2022 - 11.2025
Professional Mover
Black Bear Moving Co
05.2020 - 01.2021
Dishwasher
Red Lobster
09.2018 - 03.2019
Professional Mover
Black Bear Moving Co
05.2018 - 08.2018
High School Diploma -
El Paso Academy
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