Martin Galindo Jr.
Tolleson,AZ
Summary
Motivated claims adjuster specializing in Commercial property and casualty loss and damages. Negotiates peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable with the willingness to learn and help other around me.
Overview
14
14
years of professional experience
Work History
Claims Adjuster 1
Alaska National Insurance co
Phoenix, AZ
01.2022 - Current
- Currently handling: Commercial auto, inland marine, attorney represented & Non represented BI, Liability claims.
- Evaluate and determine coverage for submitted claims and identify potential coverage issues
- Conduct comprehensive liability claims investigations regarding moderate exposure accidents involving bodily injury and/or property damage
- Establish, review, document, and maintain electronic claim files and assure progress toward resolution
- Manage minor to moderately complex liability claims
- Proactively maintain an electronic diary system
- Assess actual damages, negotiate loss settlements, and attend hearings and mediation as needed
- Proactively identify and communicate discovered risks to Loss Control and Underwriting
- Manage and direct outside claims counsel
- Review submitted invoices for accuracy and payment consideration
- Assign, direct, and manage outside vendors.
Claims Associate
Sentry Insurance
Scottsdale, AZ
01.2020 - 01.2022
- Receive and record loss reports (over the phone/emails)
- assist with processing claims.
- provide instructions to policyholders, claimants and others on claims process.
- identify policies, review coverages, identify coverage issues.
- Process CDAs
- Documented all investigation activity and presented reports to management.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
State Account Rep
webuycars.com
Phoenix, AZ
01.2018 - 01.2020
- fielding inbound calls through our CRM system.
- Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents.
- finalizing all title work (notary duties as needed)
- closing sales/negotiating price, completing sales or purchase contracts, setting up automobile pick up with tow company
- Data entry, weekly sales reports.
- time management with no supervision
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Documented damage with photographs and detailed written descriptions.
- Only field rep covering all of Arizona
Independent auto dealer
Self-employed
01.2010 - 01.2018
- buy/sell motor vehicles.
- Conducted thorough market research to identify trends and opportunities within the automotive industry.
- Provided exceptional services and pleasant shopping experiences to customers.
- Managed online presence effectively, updating website content regularly and engaging with potential clients via social media platforms.
- Maintained log sheet, update inventory, expense reports for tax purposes
- fix and maintain all inventory.
- Attend dealer only auction to evaluate potential purchases and invest.
- Travel between states ( NV, CA, UT, AZ, NM, CO) for auction sales
- Prepared purchased vehicles and completed final delivery checks.
- Responded to customer enquiries via telephone and email.
Education
AS Degree/ Computer Engineering -
ITT Tech
01.2013
Skills
- Bilingual (English/Spanish)
- Appraisal experience
- Advanced computer skills
- Ability to Troubleshoot, Test, and Problem Solve
- Negotiation experience
- Sales and Marketing Experience
- Title work experience
- Organization and Time Management
- Highly motivated
- some total loss experience
- constant appetite for learning
Timeline
Claims Adjuster 1
Alaska National Insurance co
01.2022 - Current
Claims Associate
Sentry Insurance
01.2020 - 01.2022
State Account Rep
webuycars.com
01.2018 - 01.2020
Independent auto dealer
Self-employed
01.2010 - 01.2018
AS Degree/ Computer Engineering -
ITT Tech
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