Martin Garcia Jr.
Horizon City,TX
Summary
Experienced training professional specializing in curriculum planning and employee development. Known for strong communication and coaching skills, contributing to enhanced training outcomes and operational efficiency aligned with organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Trainer
United Rentals
El Paso, TX
04.2012 - Current
- Developed and implemented training programs for equipment operation and safety protocols.
- Delivered hands-on training sessions, enhancing employee competency in equipment usage.
- Assessed training needs through performance evaluations to tailor instructional materials.
- Evaluated and updated training content based on industry standards and technological advancements.
- Collaborated with management to align training objectives with organizational goals and operational efficiency.
Dispatcher
United Rentals
Round Rock, TX
02.2015 - 02.2018
- Coordinated logistics for equipment rentals, optimizing delivery schedules and resource allocation.
- Managed inbound and outbound communications, ensuring timely responses to customer inquiries.
- Utilized dispatch software to track fleet movements and maintain accurate records of equipment availability.
- Collaborated with operations team to resolve customer issues, enhancing service quality and satisfaction.
- Implemented process improvements in dispatch operations, reducing delays and enhancing overall workflow efficiency.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
Equipment Truck Driver
United Rentals
Austin, TX
04.2012 - 02.2015
- Operated heavy-duty trucks to transport goods safely and efficiently across long distances.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate logs of driving hours, routes taken, and cargo details for record-keeping.
- Collaborated with dispatchers to optimize delivery schedules and routes for timely arrivals.
- Managed cargo loading and unloading, ensuring proper handling of materials to prevent damage.
- Adhered to all traffic laws and safety protocols, promoting road safety and minimizing risks.
- Mentored junior drivers on best practices in route planning and vehicle operation techniques.
- Implemented fuel-efficient driving strategies, contributing to reduced operational costs over time.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Education
Certificate -
International Truck Driving School
Sunland Park, NM08-1997
High School Diploma -
Thomas Jefferson High School
El Paso, TX05-1994
Skills
- Planning and coordination
- Public speaking
- Train-the-trainer
- Group and individual instruction
- Course planning
- Training needs analysis
- Subject matter expertise
- Curriculum planning
- Program management
- Materials preparation
- Remote learning
- Student engagement
- Online instruction
- Learning styles
- Proficient in [software]
- Training material updates
- Materials organization
- Presentations and demonstrations
- Computer technology
- Course materials and supplies
- Clear verbal communication
- Coaching and development
- Decision-making
- Clear communication
- Relationship building
- Documentation and recordkeeping
- Compliance training
- Employee relations
- Classroom experience
- Training method development
- Work coordination
- Class scheduling
Certification
CTS Master Trainer
UAAI Master Trainer
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Dispatcher
United Rentals
02.2015 - 02.2018
Trainer
United Rentals
04.2012 - Current
Equipment Truck Driver
United Rentals
04.2012 - 02.2015
Certificate -
International Truck Driving School
High School Diploma -
Thomas Jefferson High School