Academically inclined student with rigorous attention to detail. Working efficiently in unforeseen circumstances, committed to customer experience and animal welfare.
Overview
1
1
year of professional experience
Work History
Animal Programs Manager
Pet Supplies Plus
10.2024 - Current
Developed and maintained relationships with customers and wholesale suppliers through account development.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Streamlined animal care tasks to maximize animal welfare and team productivity.
Trained personnel in habitat maintenance and enforced participation.
Pet Care Specialist
Pet Supplies Plus
07.2024 - 10.2024
Clean, feed, and care for store animals.
Perform maintenance on animal facilities.
Provide excellent customer service during checkout and animal purchases.
Assist in adoption events, dog grooming, and other store activities.
Fieldstone Community Ammenity Maintenance
7CA Tennis
10.2023 - 10.2024
Monitor tennis facility areas.
Clean and repair nets, fences, waste disposal, and common areas.
Assist with tennis programs as needed.
Education
High School Diploma -
Denmark Highschool
Alpharetta, GA
05-2026
Agriculture Associate - Florida Farm Bureau
Lake Nona Highschool
Orlando, FL
06-2023
Skills
Native Spanish speaker
Customer service skills
Experience with wide variety of animals and husbandry protocols