Martin Grace
Gilbert,AZ
Summary
Helpful Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
6
6
years of professional experience
Work History
Hostess
Another Broken Egg Cafe
05.2023 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Bussed and cleaned tables when guests leave
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
Camp Counselor
Spring Camp
- Coordinate activities for camp attendees
- Ensure safety for all camp attendees
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor
- Kept athletic and games equipment and facilities organized and maintained
BABYSITTER/MOTHER
S HELPER, HENDERSHOT
04.2022 - Current
- Responsible for childcare
- Product labeling and packaging for families business
- Organized and cleaned home after activities by picking up toys and straightening up play room
- Planned fun outings and educational activities to keep children entertained
bookkeeper
Apricity Wealth Management
01.2019 - Current
- Data entry using excel
- Credit card reconciliation
- Reported financial data and updated financial records in ledgers and journals
- Maintained and processed invoices, deposits, and money logs
- Sorted financial documents, coded accounting entries for data processing and posted daily receipts and payments
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts
Cashier
HOLIDAY WORKER, HONEY BAKED
01.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs
- Restocked and organized merchandise in front lanes
- Performed cash, card and check transactions to complete customer purchases
- Responded promptly to requests for assistance, spills and customer inquiries
- Conducted inventory counts by adding each item in stock and documenting in computer system
SOCCER REFEREe
01.2017 - 01.2022
- Arizona Youth soccer association
- Promoted good sportsmanship among players
- Assessed players and equipment to verify conformance to event rules and safety standards
- Consulted with officiating team to discuss violations and play problems, coordinate responses and implement resolutions
- Explained and taught regulations and rules to players and coaches
- Officiated over 400 games in 5 years
Education
Arizona College Preparatory
Chandler, AZ05.2024
Skills
- Team Leadership
- Youth Behavior Management
- Sport Coaching
- Activity Supervision
- Great Communication
- Dependable and Responsible
- Planning and Coordination
- Decision-Making
- Problem-Solving
- Friendly
Accomplishments
- Awarded the Academic Excellence Award 2020, 2021, 2022, 2023
- Member of National Junior Honor Society 2021
Timeline
Hostess
Another Broken Egg Cafe
05.2023 - Current
BABYSITTER/MOTHER
S HELPER, HENDERSHOT
04.2022 - Current
Cashier
HOLIDAY WORKER, HONEY BAKED
01.2021 - 01.2022
bookkeeper
Apricity Wealth Management
01.2019 - Current
SOCCER REFEREe
01.2017 - 01.2022
Camp Counselor
Spring Camp
Arizona College Preparatory