Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Sophia Ayaz

Tiburon,California

Summary

Motivated student, entrepreneur, and skilled multitasker with superior work ethic, good teamwork, problem-solving and organizational skills. I am willing to take on any task to help team. I am a reliable and dedicated team player with hardworking and resourceful approach looking for experience in a marketing role.

Overview

2
2
years of professional experience

Work History

Hostess

Left Bank
08.2023 - 09.2023
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Hostess

Il Fornaio
02.2023 - 05.2023
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Camp Counselor

Strawberry Recreation District
06.2021 - 06.2022
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
  • Facilitated team-building exercises that encouraged collaboration among peers while improving interpersonal skills among participants.
  • Worked with children of varying age, interest, skill, and developmental levels.

Education

Marketing And Finance

Santa Clara University
Santa Clara, CA
06.2027

High School Diploma -

Redwood High School
Larkspur, CA
06.2023

Skills

  • Complaint Handling
  • Event Planning
  • Server Support
  • Customer Service
  • Leadership
  • Team Building
  • Entrepreneurial and Innovative
  • Contract Negotiation
  • Team Engagement
  • Team Leadership
  • Business Planning
  • Strategic Thinking
  • Effective Communication
  • Organizational Skills
  • Networking Abilities
  • Content Creation

Accomplishments

The Mentorship Program I founded my sophomore year of high school allowed my team to connect with students of a younger generation and provide them with academic, social, and business guidance. Over a series of personalized meetings, we worked with these students to help prepare them for their next step in education.

Languages

Spanish
Limited Working

Timeline

Hostess

Left Bank
08.2023 - 09.2023

Hostess

Il Fornaio
02.2023 - 05.2023

Camp Counselor

Strawberry Recreation District
06.2021 - 06.2022

Marketing And Finance

Santa Clara University

High School Diploma -

Redwood High School

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Sophia Ayaz