Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Key Operations Specialist, Market Support Manager,
Dent Wizard Int'l
11.2013 - Current
Motivated and trained employees to maximize team productivity.
Tracked and analyzed reports to determine needed improvements.
Collected, arranged, and input information into database system.
Assisted various departments with change by communicating new improvement plans and expectations.
Identified company objectives by analyzing feedback, observing consumers and collecting surveys.
Supervisor
Advance Auto Locksmith
09.2007 - 11.2013
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Achieved results by working with staff to meet established targets.
Maintained compliance with company policies, objectives, and communication goals.
Store Manager
7-11 Convenience Store
11.2004 - 09.2007
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Finance Manager
Morgan Chevrolet
11.2002 - 11.2004
Reviewed documentation and identified financial discrepancies where applicable.
Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
Processed invoices and contacted appropriate parties for timely payment receipt.
Drove revenue stream development through strategic collaboration and partnerships.
General Manager
The Key Source
04.1993 - 11.2002
Developed and implemented strategies to increase sales and profitability.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Implemented operational strategies and effectively built customer and employee loyalty.
Developed and maintained relationships with customers and suppliers through account development.
Education
No Degree - Business Management, Automotive Electric
Seminole Community College
Sanford, FL
04.1988
Skills
Logistics Management
Resource Planning and Scheduling
Process Planning
Unified Communications Integration
Project Management
Timeline
Key Operations Specialist, Market Support Manager,
Dent Wizard Int'l
11.2013 - Current
Supervisor
Advance Auto Locksmith
09.2007 - 11.2013
Store Manager
7-11 Convenience Store
11.2004 - 09.2007
Finance Manager
Morgan Chevrolet
11.2002 - 11.2004
General Manager
The Key Source
04.1993 - 11.2002
No Degree - Business Management, Automotive Electric
Senior Manager Procurement and Fixed Operations at High Tech Locksmiths / Dent WizardSenior Manager Procurement and Fixed Operations at High Tech Locksmiths / Dent Wizard