Martin Mead
Hermosa,SD
Summary
Studying as a Mechanical Engineer and working as an Operations Manager, have led to specialization in problem-solving and efficiency. Experience at Rushmore Tramway Adventures has deepened understanding of industry practices and regulations. Nine years of leading multidisciplinary teams, fostering collaboration, and promoting continuous improvement. Emphasis is placed on open communication, mentorship, and a positive workplace culture. Data-driven insights are employed to enhance operations, manage budgets, and drive process improvements, with a continual aim to exceed expectations with integrity and professionalism.
Overview
10
10
years of professional experience
Work History
Operations Manager
Rushmore Tramway Adventures
2022.05 - Current
- Increased profit by $60,000/yr by streamlining operations.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers worldwide.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Coordinator
Rushmore Tramway Adventures
2016.05 - 2022.05
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment for over 100 employees.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Interceded between employees during arguments and diffused tense situations.
Park Attendant
Rushmore Tramway Adventures
2014.05 - 2016.05
- Handled visitor inquiries professionally and courteously, addressing concerns effectively to ensure satisfaction for approximately 300,000 customers yearly.
- Educated visitors on park rules and regulations, fostering a safe environment for all guests.
Education
Bachelor of Science - Mechanical Engineering
South Dakota State University
Brookings, SD05.2022
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Microsoft Office
- CAD
- Technical Documentation
- Presentation Skills
- Failure Analysis
- Quality Assurance
- MathWorks MATLAB
- Data Analysis
- Test procedures
References
Cameron Fullerton (CEO)
P - 6054318705
E - cjf@rushmoretramway.com
Mackenzie Hill (CFO)
P - 2089212867
E - mrh@rushmoretramway.com
Benjamin Larson (GM)
P - 9709804134
E - ben@rushmoretramway.com
Timeline
Operations Manager
Rushmore Tramway Adventures
2022.05 - Current
Coordinator
Rushmore Tramway Adventures
2016.05 - 2022.05
Park Attendant
Rushmore Tramway Adventures
2014.05 - 2016.05
Bachelor of Science - Mechanical Engineering
South Dakota State University
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