Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Liliana Varley

Albuquerque,NM

Overview

2
2
years of professional experience

Work History

Guest Services Trainer

Sandia Peak Tramway
05.2023 - 03.2025
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Provided personalized recommendations for local attractions, restaurants, and activities based on guest preferences.
  • Collaborated with other departments to coordinate special events and exceed guest expectations during their stay.
  • Promoted a culture of continuous improvement by actively seeking feedback from guests and implementing changes to enhance their overall experience.
  • Streamlined check-in processes for improved efficiency and reduced wait times for guests.

Assistant Swim Instructor

Fish Factory Swim School
05.2023 - 08.2023
  • Adapted teaching strategies to match developmental age and abilities of students.
  • Organized and implemented effective teaching strategies for students as young as 1 year old.
  • Guided students through different swimming strokes and strategies to increase stamina.
  • Cleaned and organized pool area, locker rooms and other common spaces each day.
  • Taught students pool and water safety guidelines.

Education

High School Diploma -

Albuquerque Academy
Albuquerque, NM
05-2026

Skills

  • Customer service
  • Event coordination
  • Guest satisfaction
  • Communication skills
  • Time management
  • Team collaboration
  • Problem solving
  • Exceptional communication
  • Problem-solving abilities
  • Reliability
  • Critical thinking

Languages

English
Native or Bilingual
Japanese
Limited Working
Spanish
Limited Working

Interests

stuff

Timeline

Guest Services Trainer

Sandia Peak Tramway
05.2023 - 03.2025

Assistant Swim Instructor

Fish Factory Swim School
05.2023 - 08.2023

High School Diploma -

Albuquerque Academy

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Liliana Varley