Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Self Employed
Lyft And Uber
Chicago, IL
04.2023 - Current
Provide transportation to riders utilizing rideshare services
Truck Driver
Short Freight Lines
Bay City, MI
08.2021 - 04.2023
Transport chemicals from Dow chemical plants located in Michigan to other Dow facilities located in other states
Followed appropriate safety procedures for transporting hazardous materials when applicable
Coordinated with dispatch to receive updates, communicate efficient routes and convey delays
Verified load against shipping papers to ensure accuracy of shipment
Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
Promoted positive customer service by delivering on-time shipments and fully resolving issues
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control
Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments
Managed unexpected emergencies and route changes with calm and professionalism
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands
Inspected truck before and after trips, ensuring all safety regulations were followed.
Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep
Maintained ongoing communications with dispatch in operations center to keep teammates informed.
Reacted decisively and quickly to protect spoilage
Loaded, balanced and secured product to safely transport goods.
Used pallet jack and forklift to load and unload products at distribution centers and route locations
Achieved cost-savings by developing functional solutions to problems
OTR Trucking
Swift Transportation
New Boston, MI
08.2019 - 03.2021
Transport over 320 loads (170,000+ miles) of automotive and essential supplies nationwide within narrow time constraints
Field Service Technician
General Inspection LLC
Davisburg, MI
06.2014 - 05.2019
Provide technical support, installation, training, corrective action, and preventative maintenance for General Inspection’s automated laser and imaging machines worldwide for the fastener, ammunition, and automotive industry
Author technical and operational manuals for General Inspection’s line of automated equipment
Trained customers on equipment after installation
Collaborated with other technicians to resolve complex issues quickly and efficiently
Kept records of parts and equipment used in projects to update inventory
Maintained equipment performance by cleaning and lubricating components
Wrote detailed service reports describing work completed, issues and recommendations
Ran tests on newly repaired machinery and equipment to confirm proper functionality
Installed electrical wiring for new installations as needed
Provided technical support to customers over the phone and via email.
Monitored system performance remotely through data analysis methods such as telemetry readings
Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner
Customer Service Technician/Plant Test Technician
Kimball Electronics Group
Jasper, IN
06.2006 - 08.2010
Perform setup and repair of circuit board testing equipment
Train production employees on usage of testing equipment
Repair faulty circuit boards that failed testing testing, down to component level from assembly lines
Make entries with SAP enterprise system on circuit board repairs
Update and verify engineering staff written procedures on equipment usage
Identify causes of RMA circuit board returns, and repair if possible
Recommend operational changes to upper management to improve efficiency and bottom line
Sonar Technician/Naval Instructor
US Navy
San Diego, CA
06.2003 - 05.2006
Duties include formally training, presenting, motivating, and mentoring over 436 personnel during the three year assignment
Developed and implemented lesson plans to instruct students on the principles of basic electronic theory, underwater sonar propagation, and nuclear technology
Tested students' comprehension of subject matter through quizzes, tests and projects
Established rules for class management and discipline while implementing appropriate consequences for disruptive behavior
Planned laboratory experiments that would reinforce concepts taught during lectures or seminars
U.S.S. Cowpens
US Navy
Yokosuka, Japan
01.1996 - 06.2003
Served as the work center supervisor in charge of up to 15 personnel at any given time
Delegated responsibilities appropriately for maintaining operational readiness for three major electronic warfare systems in accordance with the shipboard preventive maintenance program
Facilitated cooperation among shipboard personnel with U.S
Government contractors involving installation of new equipment and software upgrades
Accountable for ordering replacement parts while also guaranteeing proper and accurate work orders were processed for all work centers within the division
Education
Bachelor of Science - Business Administration
University of Southern Indiana
Evansville, IN
12.2012
Associate of Science - General Science Transferable
Kirtland Community College
Roscommon, MI
06-1995
Skills
Supervision and Leadership
Ability to utilize circuit board testing equipment such as voltmeters, oscilloscopes, and testing fixture assemblies (Teradyne/HP)
Ability to conduct research and provide reports
Able to utilize Microsoft Office Suite proficiently
Excellent Communication
Training & Development
Time Management
Problem-Solving
Remote Office Availability
Familiar with soldering techniques and IPC standards
Certification
Class A CDL (Illinois)
US Passport
Awards
The exceptional performance as an instructor led to being awarded a Naval Achievement Medal while serving with the U.S. Navy
Accomplishments
Awarded Naval Achievement Medal for outstanding military service
Received recognition from Unisys Corporation executives for saving a multi-million dollar contract and jobs while working for Kimball Electronics
Timeline
Self Employed
Lyft And Uber
04.2023 - Current
Truck Driver
Short Freight Lines
08.2021 - 04.2023
OTR Trucking
Swift Transportation
08.2019 - 03.2021
Field Service Technician
General Inspection LLC
06.2014 - 05.2019
Customer Service Technician/Plant Test Technician
Kimball Electronics Group
06.2006 - 08.2010
Sonar Technician/Naval Instructor
US Navy
06.2003 - 05.2006
U.S.S. Cowpens
US Navy
01.1996 - 06.2003
Bachelor of Science - Business Administration
University of Southern Indiana
Associate of Science - General Science Transferable