Martin Orozco
Northridge,CA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Manager/Bartender/Server
Roccos Tavern
09.2017 - 12.2022
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Maintained professional, organized and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
Education
Associate of Arts - History
Los Angeles Mission College
Sylmar, CA06.2015
High School Diploma -
Granada Hills Charter High School
Granada Hills, CA06.2011
Skills
- Problem Resolution
- Work Planning and Organization
- Team Supervision
- Time Management
- Customer Service
- Policy Development and Enforcement
- Management Training
- Focus and Follow-Through
- Quality Standards
Certification
- First Aid/CPR Certified
Timeline
Restaurant Manager/Bartender/Server
Roccos Tavern
09.2017 - 12.2022
Associate of Arts - History
Los Angeles Mission College
High School Diploma -
Granada Hills Charter High School
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