Martin Ortega
Albuquerque,NM
Summary
Dynamic manager with a proven track record at Panera Bread, excelling in employee training and inventory management. Recognized for fostering teamwork and enhancing operational efficiency. Skilled in cash handling and performance under pressure, ensuring smooth store operations while mentoring new team members for success. Fluent in bilingual communication, promoting a positive work environment with a never stand still mindset.
Overview
8
8
years of professional experience
Work History
Manager
Panera Bread
09.2021 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Count and balance drawers, report and deposit end of day cash revenue.
- Open and set up store to ensure workday goes smoothly.
- Count and inventory store items to then order a restock.
Team Lead
Panera Bread
09.2021 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Act as "zone lead", taking charge of multiple production lines in a busy and unpredictable environment and still keep production on fast and accurate.
Assistant Store Manager
Rain Tunnel Car Spa
06.2019 - 05.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Oversee and manage multiple car cleaning stations to ensure a fast and clean operation, even through busy times.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Lube Technician
Rain Tunnel Car Spa
09.2019 - 05.2021
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Crew Trainer
McDonald's
06.2017 - 04.2019
- Lead crew members during work shift to ensure restaurant operation ran smoothly.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
Education
High School Diploma -
Highland Highschool
Albuquerque, NM05-2018
Skills
- Employee training
- Inventory management
- Cash handling
- Team building
- Performance Under Pressure
- Quick Learner
- Fluent Bilingual Communication
Timeline
Manager
Panera Bread
09.2021 - Current
Team Lead
Panera Bread
09.2021 - Current
Lube Technician
Rain Tunnel Car Spa
09.2019 - 05.2021
Assistant Store Manager
Rain Tunnel Car Spa
06.2019 - 05.2021
Crew Trainer
McDonald's
06.2017 - 04.2019
High School Diploma -
Highland Highschool
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