MARTIN RAMOS
Houston,TX.
Summary
Sales professional with proven track record in managing client accounts and driving revenue. Known for strong collaboration skills and consistently achieving results in dynamic environments. Expertise in sales strategies, client relationship management, and negotiation.
Overview
13
13
years of professional experience
Work History
Sales/Account Manager
O'Drill MCM
09.2024 - Current
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale and service agreements.
- Built client relationships to ensure repeat business and maximum profitability
Patient Account Manager
Memorial Hermann Hospital
Houston, TX
07.2023 - 08.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Podcast Producer
Self-employed
Houston, TX
03.2020 - 07.2023
- Managed all aspects of podcast production, including pre-production planning, recording, editing, and distribution.
- Developed compelling storylines for episodes that resonated with target audience demographics and interests.
Core Evaluation Specialist II / CT Lab Technician
Weatherford
01.2012 - 03.2020
- Responsible for using Ct scanner to X-ray whole core and plug samples for clients in the oil and gas industry like Shell, Chevron, BP, etc
- Fluent in Excel, Microsoft word, Photoshop, Camtasia Studio, ACDsee Photo Software, Aviso, DECT program, Isologica, Coreview and am able used skills to process data for CT as well as for the photo department
- Cross- trained in many tasks for photo department, SCAL, whole core drilling, sanding and various other sample handling jobs.
Education
Associate of Arts Degree - Business Management
Texas School of Business
Houston, TXSkills
- Software
- Microsoft Word, Excel Excel, Microsoft word, Photoshop,
- Camtasia Studio, ACD see Photo Software
- Courteous with Strong Service Mindset
Timeline
Sales/Account Manager
O'Drill MCM
09.2024 - Current
Patient Account Manager
Memorial Hermann Hospital
07.2023 - 08.2024
Podcast Producer
Self-employed
03.2020 - 07.2023
Core Evaluation Specialist II / CT Lab Technician
Weatherford
01.2012 - 03.2020
Associate of Arts Degree - Business Management
Texas School of Business