Martin Rivas
San Antonio,Texas
Summary
Proven General Manager with a track record of fostering strong customer relationships and negotiating favorable terms with suppliers at SpyBar Chicago. Expert in leadership and operations management, achieving significant reductions in turnover through innovative employee loyalty programs. Skilled in inventory management and staff training, driving performance and efficiency across teams. While with Wild Club Inc. I had the responsibilities of Luther's restaurant, Heat Nightclub, Knockout Bar, Pup's Pizza and Sparky's Cafe and Bar.
Overview
19
19
years of professional experience
Work History
General Manager
Wild Club Inc
10.2017 - Current
- Interacted well with customers to build connections and nurture relationships.
- Analyzed market trends and competitor activities to create competitive advantages.
- Managed budget implementations, employee reviews, training and schedules.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reported issues to higher management with great detail.
General Manager
SpyBar Chicago
07.2005 - 08.2017
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
Education
No Degree - English Language And Literature
Harold Washington
ChicagoSkills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Training and coaching
- Inventory Management
- Staff Scheduling
- Supply Ordering
- Vendor Management
Accomplishments
- Documented Rolling Stone Magazine 2013 Voted 9th Best Dance Club in America
- 2008 42nd Best Club Global
- 2013 83rd Best Club Global
- 2014 78th Best Club Global
- Wild Club Inc. supervised team of 192 staff members.
- Numerous local awards
- Largest Contributor (Bar/Club) Blue Santa
Project Recording Studio
Collaborate with other musicians creating new sounds while tracking and recording.
Teaching local student/musicians the art of DJing, keyboards and synthesizers overview.
Digital Art Creativity utilizing Photoshop
Photographer (Live Events)
Timeline
General Manager
Wild Club Inc
10.2017 - Current
General Manager
SpyBar Chicago
07.2005 - 08.2017
No Degree - English Language And Literature
Harold Washington