Coach newly onboarded Facility Administrators through comprehensive FA Training Program (FA Prep 365) through first 90 days within role covering operational procedures, compliance guidelines, and best practices
Utilize various training methods including: subject matter expert workshops, practical learning, and online courses
Provide weekly feedback to training FA with Director and created IPs to address any training gaps/opportunities.
Divisional/Regional Hiring Program Manager
DaVita Dialysis
10.2022 - Current
Facilitate weekly meetings with Recruiters, Directors, and Hiring Managers to discuss monthly target hiring goals, progression, and recruitment strategies to attract top talent
Conduct hiring events, job shadows, and individual/group panel interviews to evaluate candidate's qualification
Successfully onboarded 100+ TMs to our village and managed entire process from inception including: negotiating job offer, onboarding process, conducting new hire orientation, and facility placement.
Regional Cal-Dart Leader (Labor Relations)
DaVita Dialysis
10.2022 - Current
Educate TMs regarding employee rights as mandated by National Labor Relations Board (NLRB) via presentation and workshop style learning
Attend quarterly conferences to discuss implementation of different training strategies and updates to NLRB.
Facility Administrator II (Healthcare Operations Manager)
DaVita Dialysis
Fullerton, CA
05.2022 - Current
Oversee day to day operations for dialysis facility of 25 Teammates in support of 150 Patients
Collaborate with interdisciplinary team and medical director to meet facility clinical outcomes including, achieving 5 Star CMS Certification for 2022 and 2023
Exceed Facility DaVita Quality Index (DQI) goal of 70 by maintaining an average DQI of 85 for 2022 and 2023
Foster a 'Creating a Special Place' environment for our staff
Highlights for 2023 consist of improving Engagement Score (Teammate Morale) above 80%, accomplishing 100% 4-12 Month TM Retention, and promoting 1 TM to FA
Emphasize growth for our Home Modalities by meeting 2023 conversion goal of 5 Conversions and increasing our PD Census from 40 to 50 Patients.
Youth Engagement Specialist
Covenant House California
Anaheim, CA
01.2023 - 10.2023
Supported group of 15-20 homeless youths ages 18-24 while developing rapport and providing basic services
Coordinated activities within shelter to promote inclusivity, independency, and professional development
Maintained the safety and welfare of the youth at all times by enforcing rules and regulations of the shelter.
District Manager
ALDI
Los Angeles, CA
01.2018 - 04.2022
Lead and supported a team of 4-6 Store Managers and 50+ employees in achieving key performance indicators, building dynamic teams, and creating a positive and engaging work environment
Managed all aspects of human resource functions including reviewing staffing assessments, interviewing candidates, onboarding/training employees, and handling of personnel matters (i.e
Promotion, disciplinary action, termination)
Processed and complete store administrative duties such as performing cash/store audits, approving invoices, and verifying payroll reports within a timely manner
Ensure all store personnel and facilities adhere to company policies and procedures in addition to following all federal, state, or local regulations
Organized and facilitated multiple workshops and training seminars with all levels of management.
Education
Bachelor of Arts, Psychology and Social Behavior -
University of California, Irvine
12.2017
Skills
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Proficient in Spanish
Facility Management
Team Leadership
Operations Management
Staff Development
Languages
Spanish
Full Professional
Timeline
Facility Administrator Preceptor
DaVita Dialysis
09.2023 - Current
Youth Engagement Specialist
Covenant House California
01.2023 - 10.2023
Divisional/Regional Hiring Program Manager
DaVita Dialysis
10.2022 - Current
Regional Cal-Dart Leader (Labor Relations)
DaVita Dialysis
10.2022 - Current
Facility Administrator II (Healthcare Operations Manager)
DaVita Dialysis
05.2022 - Current
District Manager
ALDI
01.2018 - 04.2022
Bachelor of Arts, Psychology and Social Behavior -