Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Generic

Martin Santos

Grand Prairie,TX

Summary

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Lead Sales Specialist

American Life Group
Bedford, TX
08.2008 - Current
  • Developed sales plans to achieve company goals for revenue growth.
  • Assisted customers with product selection based on their individual needs or preferences.
  • Prepared presentations outlining product features and benefits that were used during meetings with prospective clients.
  • Provided training and mentoring for new sales staff members.
  • Resolved customer complaints promptly and efficiently while maintaining positive relationships with customers.

Manager Director

Citi Group Marketing
Bedford, TX
03.1997 - 06.2008
  • Developed and implemented strategies to increase sales revenue.
  • Conducted regular meetings with team members to discuss progress and concerns.
  • Resolved customer complaints in a timely manner.
  • Motivated employees by providing positive reinforcement for their accomplishments.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.

Collections Account Manager

Drive Financial
Dallas, TX
02.2004 - 07.2006
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Collected on delinquent accounts to reduce overdue balances.
  • Negotiated payment plans with customers to prevent accounts from entering collections.
  • Maintained consistently high success rate of collecting on overdue accounts.

Education

High School Diploma -

Justin F Kimball High School
Dallas, TX
05-1986

Skills

  • Active Listening
  • Problem-solving abilities
  • Performance Management
  • Interpersonal Skills
  • Effective Communication
  • Goal Setting

Certification

  • Certified in Financing
  • Licensed Life Insurance in Multiple States

Languages

Spanish
Professional

Accomplishments

  • Loss Mitigation Specialist
  • Foreclosure Specialist

Timeline

Lead Sales Specialist

American Life Group
08.2008 - Current

Collections Account Manager

Drive Financial
02.2004 - 07.2006

Manager Director

Citi Group Marketing
03.1997 - 06.2008

High School Diploma -

Justin F Kimball High School

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Martin Santos