Corey Griffey
Zephyrhills,FL
Summary
Motivated sales professional with a strong background in customer service and sales, skilled in building relationships and understanding client needs. Coachable and driven, as well as possesses excellent communication and interpersonal skills. Interested in pursuing a new career path and growing within a challenging dynamic environment.
Overview
12
12
years of professional experience
Work History
Lead Sales Specialist
Lightstyle Of Tampa Bay
08.2021 - Current
- Exceeded sales targets through effective communication, product knowledge, and persuasive negotiation skills.
- Trained and mentored sales associates, ensuring store readiness by managing opening and closing procedures
- Delivered exceptional customer service, building and cultivating strong relationships with our customers.
- Scheduled installations and monitored sales orders from initiation to completion, ensuring customer satisfaction
- Initiated process improvements leading to higher productivity levels and increased efficiency.
- Maintained accurate records of all transactions and communications with our clients using Tagntrac system as well as Microsoft Outlook.
Installation Technician
Affordable Office Systems
07.2020 - 01.2021
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Loading and unloading furniture from trucks, securing during transit
- Preparing the job site for installation, assembling and installing furniture
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
Service Advisor
Jim Browne Chrysler Jeep Dodge
10.2019 - 05.2020
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Advised clients on their vehicle service needs, presented cost estimates to clients while upselling products and services
- Followed up with customers, arranged for transportation and collected payments
- Always achieved top performance marks on customer satisfaction surveys.
Claims Adjuster
Assurant (The Warranty Group)
09.2018 - 09.2019
- Handled up to 25 claims per day with service advisors, managing incoming calls to verify and apply coverages
- Assessed and approved or denied service requests based on coverages and warranty service contracts
- Handled each claim quickly and efficiently, opening and closing while on phone call
Express Service Advisor
Jim Browne Chrysler Jeep Dodge
05.2017 - 07.2018
- Greeted customers on arrival, assessed service needs and determined if express services required or appropriate
- Handled express service orders, managed the process and ensured timely return to the customer
- Successful upselling of products and services
- Collaborated with technicians to ensure timely completion of service tasks, resulting in reduced wait times for customers.
Retail Sales Associate
Team-Up Tampa Bay Inc.
05.2012 - 02.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
General Studies
Hillsborough Community College
Tampa, FLDiploma -
Chamberlain High School
Tampa, FL01.2013
Skills
- Objection handling
- Strategic Prospecting
- Customer Retention
- Upselling strategies
- Problem-Solving
- Reliability
- Excellent Communication
- Task Prioritization
- Team building
- Interpersonal Skills
Accomplishments
- Sold $1.3 million in merchandise individually in 2023
- Achieved sales lead status in first year of employment
- Promoted from retail floor sales to builder contract sales
References
Connor Neglio Sun Toyota (813) 493-2346
Carson White Lightstyle of Tampa Bay (217) 512-1612
Timeline
Lead Sales Specialist
Lightstyle Of Tampa Bay
08.2021 - Current
Installation Technician
Affordable Office Systems
07.2020 - 01.2021
Service Advisor
Jim Browne Chrysler Jeep Dodge
10.2019 - 05.2020
Claims Adjuster
Assurant (The Warranty Group)
09.2018 - 09.2019
Express Service Advisor
Jim Browne Chrysler Jeep Dodge
05.2017 - 07.2018
Retail Sales Associate
Team-Up Tampa Bay Inc.
05.2012 - 02.2018
General Studies
Hillsborough Community College
Diploma -
Chamberlain High School
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