Summary
Overview
Work History
Education
Skills
Accomplishments
Educationcertificationsawards
Certification
Timeline
Generic

Martin Scheufele

Brookhaven,GA

Summary

Application/Cloud professional with strong foundation in technical troubleshooting and system optimization with strong background in cloud infrastructure and support. Known for delivering high-quality support and resolving complex software issues efficiently. Collaborative team player with keen focus on achieving results and adapting to changing requirements. Skilled in problem-solving and effective communication.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Lead Application Support Engineer, Cloud Engineer

IBM Consulting
01.2019 - 01.2024
  • Worked with application team providing assessments on migrating from on-prem infrastructure container-based application to Microsoft Azure.
  • Responsible for initial setup of Azure subscriptions and Azure (IAM) RBAC permissions.
  • Application team lead for major lab to on-premises data center migration using Carbonite Migrate consisting of 50 VMs.
  • Provided vendor (DXC) data storage requirements, directory structure.
  • Worked with multiple teams on daily basis to complete lab migration within budget avoiding possible financial ramifications if not vacated on certain date.
  • Main point of contact providing client Sarbanes–Oxley related data during EY security related audits.
  • Worked with AT&T Chief Security Office for implementing Sarbanes–Oxley automated checksum controls when deploying code to production servers.
  • Worked daily, monitoring logs and alarm data sent by server monitoring tools – TAPM, Nagios, and custom alarming for all application and database servers.
  • Key contact during any application production outages.
  • Was main point of contact for application access for provisioning, adds, changes, and deletions.
  • Provided daily client center support for agent access issues
  • Point of contact for all application and database security vulnerabilities, providing development with remediation details.
  • Monitored system performance to identify potential issues.
  • Addressed technical issues and guided end users through resolution.
  • Contributed to the successful completion of numerous projects by meeting deadlines and working effectively under pressure.
  • Updated technical documentation, product specifications, and technical training materials.

Senior Systems Engineer, Technical Vendor Manager, DevOps Support

AT&T
01.2017 - 01.2019
  • Responsibilities included working with the Vendor daily supporting compliance related items, such as OS and DB patch upgrades, server certificate renewals, disaster recovery, namespace credential renewals, user access management approvals.
  • Provided all production build and deployment support for micro services.
  • Managed and monitored installed systems for highest level of availability.

Senior QA, Lead Scrum Master

AT&T
01.2014 - 01.2017
  • Worked with business customer to understand desired API workflows.
  • Built requirements based on business needs.
  • Provided performance requirements, error codes for each API.
  • Worked as a lead scrum master for two Agile tracks.
  • Responsibilities included validating all vendor platform development was in accordance with AT&T software standards.
  • Worked with scrum team’s developers reviewing user stories.
  • Assisted teams in removing any blocking issues impacting development and test.
  • Partnered with project team members to identify and quickly address problems.

Senior QC Test Manager, Lead Test Engineer, Mobility Project

AT&T
01.2012 - 01.2014
  • Responsibilities included helping guide 16 testers through 13 iterative development/test cycles each lasting between 3-5 weeks long.
  • Provided technical input for high level test scenarios, business component development for automation, test planning, and test execution based on the user stories, high level design, application interface design, and system requirements.
  • Setup the initial UAT /E2E testing environment for the client, including the integrated environment, data requirements.
  • Provided support during end-to-end test execution.


QC Test Manager, Lead Test Engineer, IDIS (Integrated Design and Inventory System) Project

AT&T
01.2010 - 01.2012
  • Lead a team of five in a cross organizational effort within AT&T to ensure all network inventory data was built according to lab requirements per release in support of UAT/E2E testing.
  • Reduced defects in production with thorough regression testing and identification of root causes.
  • Managed vendor relationships to ensure timely delivery of high-quality third-party testing services when necessary.
  • Ensured all test and staging environments were configured properly.
  • Supplied team members high level test case scenarios for test case writing based on the application design, and business requirements.
  • Implemented weekly training sessions with team members on new features and architectural enhancements to ensure team members understood requirements.
  • Provide daily status to upper management regarding test case execution and defect management.

Education

Electrical Engineering

Penn State University, Behrend Campus
Erie, PA

Skills

  • Cloud Technologies: Azure, AWS
  • AI: GitHub Copilot
  • Migration Tools: Carbonite Migrate
  • Infrastructure as Code: Terraform, Cloud Formation
  • SDLC: Waterfall, Scaled Agile Framework (SAFe), Behavior Driven Design, DevSecOps
  • SW Architectures: Layered Client-Server, Event Driven, Cloud-Native, Micro Services
  • Middleware: Oracle WebLogic, Apache Tomcat, Websphere
  • Operating Systems: Windows, SUN Solaris, UNIX, Ubuntu, RHEL, Linux
  • Software Build Deployment Tools: Jenkins, SWM (Software Manager), CDP (Continuous Deployment Platform)
  • Source Control Management:Code Cloud, GitHub
  • Software Artifacts: Nexus, JFrog
  • SW Languages:JSON, UNIX Shell Scripting
  • Messaging: JMS, Kafka
  • SW Tools: MS Office, SQL Developer, Toad, XML Spy, SoapUI, Postman, Eclipse, Visual Studio Code
  • Network/Telecom Protocols:TCP/UDP IP, Corba, SNMP, SS7, TL1, SSH, FTP, SFTP, HTTP, HTTPS
  • SW Languages:JSON, UNIX Shell Scripting
  • Messaging: JMS, Kafka
  • SW Tools: MS Office, SQL Developer, Toad, XML Spy, SoapUI, Postman, Eclipse, Visual Studio Code
  • Network/Telecom Protocols:TCP/UDP IP, Corba, SNMP, SS7, TL1, SSH, FTP, SFTP, HTTP, HTTPS

Accomplishments

    · AT&T Key Contributor Award, 2012

    · AT&T Key Contributor Award, 2011

    · AT&T Key Contributor Award, 2010

    · AT&T Key Contributor Award, 2009

    · Unisys Achievement Award for Excellence

Educationcertificationsawards

Certified AWS Practitioner, 2024, Certified Azure Fundamentals, 2024, Certified Terraform Associate, 2024, Certified SAFe 5 Agile Software Engineer, 06/22/22, IBM Garage Seller for Services, 12/09/20, Cisco CCNA, 2003, Penn State University, Behrend Campus, U.S. Marine Corps, Honorably Discharged, Secret, Expired, AT&T Key Contributor Award, 2012, AT&T Key Contributor Award, 2011, AT&T Key Contributor Award, 2010, AT&T Key Contributor Award, 2009, Unisys Achievement Award for Excellence, Unisys Short Term Achievement Award, Letter of Commendation, USMC, Good Conduct Ribbon, USMC, Overseas Service Ribbon, USMC

Certification

· Certified AWS Practitioner 2024

· Certified Azure Fundamentals 2024

· Certified Terraform Associate 2024

· Certified SAFe® 5 Agile Software Engineer 22 Jun 2022

· IBM Garage Seller for Services 09 Dec 2020

· Cisco CCNA 2003

Timeline

Lead Application Support Engineer, Cloud Engineer

IBM Consulting
01.2019 - 01.2024

Senior Systems Engineer, Technical Vendor Manager, DevOps Support

AT&T
01.2017 - 01.2019

Senior QA, Lead Scrum Master

AT&T
01.2014 - 01.2017

Senior QC Test Manager, Lead Test Engineer, Mobility Project

AT&T
01.2012 - 01.2014

QC Test Manager, Lead Test Engineer, IDIS (Integrated Design and Inventory System) Project

AT&T
01.2010 - 01.2012

Electrical Engineering

Penn State University, Behrend Campus

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