Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Prakash Vanga

Reston

Summary

Highly accomplished IT professional with 13 years of experience in AWS Cloud Engineering and Identity & Access Management (IAM). Proficient in Oracle Identity Manager (OIM), RSA, ACE Server, PKI Certificates, and SecurID for secure, enterprise-scale solutions. Skilled in CI/CD automation using AWS CodePipeline and Jenkins, designing resilient cloud architectures, and optimizing deployments for performance and cost-efficiency. Recognized for strong problem-solving abilities, cross-functional collaboration, and a commitment to delivering robust, compliant, and high-performing cloud infrastructures.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Application /Cloud Support Engineer

Fannie Mae
Reston
02.2022 - Current
  • Designed and implemented robust, scalable, and secure data pipelines on AWS to support real-time and batch data processing requirements
  • Leveraged AWS services such as S3, Lambda, Glue, EMR, Athena, Redshift, and RDS to streamline data ingestion, transformation, and analytics processes
  • Developed and maintained Infrastructure as Code (IaC) using Terraform and CloudFormation, ensuring reproducibility and compliance with Fannie Mae's cloud governance standards
  • Automated CI/CD pipelines using Jenkins, GitLab CI/CD, and AWS CodePipeline to enable continuous integration, deployment, and delivery for cloud-based data workflows
  • Built ETL pipelines integrating complex data from multiple sources, ensuring data quality through automated validations and monitoring using tools like CloudWatch, Splunk, and custom logging frameworks
  • Collaborated with cross-functional teams to implement solutions adhering to security best practices, including encryption (KMS) and identity management (IAM)
  • Optimized cloud resources, reducing costs by 20% through reserved instance utilization and automated scaling mechanisms
  • Designed monitoring dashboards using CloudWatch and QuickSight to track pipeline performance and operational metrics, ensuring high availability and reliability
  • Worked closely with stakeholders to gather requirements and deliver data-driven insights to support decision-making processes
  • Key Tools & Technologies: AWS (S3, Lambda, Glue, EMR, Redshift), Terraform, CloudFormation, Jenkins, GitLab CI/CD, Python, Spark, SQL, CloudWatch, QuickSight, KMS, IAM

Application /Cloud Support Engineer

Fannie Mae
Reston
04.2018 - 02.2022
  • Drove the migration of on-premises infrastructure and applications to the AWS Cloud, while providing ongoing production support for critical business processes
  • Leveraged TIBCO for application integration, IDR for data replication, Autosys for scheduling, and followed ITIL-compliant change and incident management practices (via ServiceNow) to ensure secure, reliable, and optimized operations in the cloud
  • Analyzed legacy on-prem systems and formulated a roadmap for migrating them to AWS, ensuring minimal downtime and alignment with regulatory standards
  • Deployed multi-tier application architectures on AWS (EC2, VPC, RDS, S3) and set up monitoring (CloudWatch) to maintain high availability
  • Managed TIBCO integrations for seamless data exchange between legacy on-prem applications and newly migrated cloud-based services
  • Orchestrated ETL and batch jobs using Autosys, creating and modifying job schedules to accommodate new cloud workflows
  • Followed ITIL best practices to track, assess, and implement change requests across multiple environments, ensuring robust documentation and sign-offs
  • Provided 24x7 incident management support via ServiceNow, swiftly resolving P1/P2 issues and coordinating with cross-functional teams for root cause analysis
  • Monitored application performance and system health in both on-prem and cloud environments, proactively identifying bottlenecks
  • Managed patching cycles, system upgrades, and post-deployment validations to keep infrastructure current and secure
  • Collaborated with development, QA, and operations teams to plan and execute migration sprints, maintaining transparent communication of timelines and risks
  • Created and maintained runbooks, migration guides, and support documentation, streamlining knowledge transfer and onboarding for new team members
  • Leveraged AWS cost optimization strategies (instance right-sizing, spot instances) and introduced autoscaling to reduce operational expenses
  • Tuned application and database parameters to improve system responsiveness and reduce latency for critical business processes
  • Key Outcomes: Successfully migrated applications to AWS, achieving reduction in infrastructure costs and significant improvements in system resilience
  • Established a robust change and incident management framework (via ServiceNow), reducing mean time to resolution (MTTR)
  • Ensured compliance with Fannie Mae’s internal standards and regulations throughout the migration and support processes

Application /Cloud Support Engineer

Fannie Mae
Reston
03.2016 - 04.2018
  • Oversaw end-to-end production support for critical data applications running on both on-premises infrastructure and AWS Cloud
  • Enhanced ETL processes (Informatica, IDR) and maintained enterprise data flow to ensure high availability, timely data delivery, and strict adherence to SLAs
  • Resolved issues for on-prem and AWS-based applications, conducting root cause analysis and maintaining 24x7 system availability
  • Coordinated with the Enterprise Command Center (ECC) during P1 incidents, facilitating quick resolutions for impacted LOBs
  • Spin up EMR clusters to execute on-prem jobs, validating data consistency between Redshift and S3 (Parquet files)
  • Performed Glue refreshes to manually generate Parquet files for reporting teams
  • Enhanced Informatica mappings for the data warehouse and EDI applications, supporting incremental releases and data conversion processes
  • Maintained Autosys job schedules, debugging failures via session logs
  • Used IDR for data replication from Oracle to Netezza, collaborating with Oracle vendors on critical issues
  • Addressed user queries on Informatica MDM, GoldenGate Data Store, and BOXI report generation
  • Managed pre- and post-migration steps, code shakeouts, and data conversion for new releases
  • Supported UAT/iUAT environment setup, creating iCART defects and working with development teams on fixes
  • Migrated code to production, providing ongoing support for daily/monthly loads and maintaining shift trackers, notification, and migration reports
  • Tuned SQL queries, procedures, and functions for high-volume data workflows, ensuring optimal performance
  • Documented application support procedures and coordinated with various teams (Global Support Center, infrastructure) to maintain seamless operations
  • Environment & Tools: AWS (EMR, Redshift, S3, Glue), Informatica (PowerCenter, MDM), IDR (Oracle to Netezza), Autosys, ServiceNow, BOXI, SQL, Oracle DB

Senior Software Engineer

BHP Billiton
Pune, India
04.2014 - 02.2016
  • Provided a managed service to authenticate end users logging into BHP Billiton’s systems via multiple methods, ensuring secure access and protecting system resources and data
  • Oversaw the management of policies, procedures, and best practices to consistently meet or exceed service-level agreements (SLAs)
  • Managed and implemented authentication policies, procedures, and best practices to control user access
  • Granted or denied access to data and system resources based on established security standards
  • Resolved escalated technical issues within the defined SLA timeframe, ensuring minimal downtime and optimal user satisfaction
  • Monitored and tracked service requests and incidents, taking corrective actions based on customer feedback
  • Mentored junior team members, provided guidance, and enforced quality and compliance standards
  • Led regular reviews of team performance and introduced improvements to increase efficiency
  • Developed and maintained a service continuity plan to minimize disruptions during infrastructure changes or failures
  • Created and implemented Change Requests for infrastructure activities, ensuring minimal impact on business operations
  • Performed daily health checks on RSA, ACE Server, and related IAM components
  • Handled RSA Infrastructure Maintenance including ACE Server upkeep and patching
  • Managed PKI Certificates, ensuring valid and secure communication for end users and applications
  • Oversaw SecurID provisioning and de-provisioning, including issuing soft tokens to users
  • Drove compliance initiatives, aligning processes with internal and external standards
  • Reviewed customer feedback regularly and implemented improvements to address concerns and enhance service quality
  • Environment & Tools: Technologies/Tools: RSA, ACE Server, PKI Certificates, SecurID; Platforms: Windows, Linux, Cloud Platforms; Methodologies: ITIL, Change Management, Incident Management; Other: Daily Health Checks, Service Continuity Planning, User Access Management

Software Engineer

Zurich Insurance Group Ltd
Bangalore, India
06.2012 - 04.2014
  • Delivered a centralized user account management solution for Zurich Insurance Group Ltd, a global insurance provider with 60,000 employees
  • The project aimed to centralize account management across financially significant systems, including Active Directory, Lotus Notes, Oracle Internet Directory (OID), RACF, and BVWS
  • Integrated Oracle Identity Manager (OIM) with Active Directory and Lotus Notes using ICF-based connectors
  • Installed, configured, and maintained OIM environments to support enterprise account management needs
  • Developed and deployed custom connectors, including cloning and upgrading existing connectors to enhance functionality
  • Implemented custom attribute mapping for direct user provisioning cases and automated provisioning to target systems based on access policies
  • Designed and deployed custom Pre-populate Adapters, Process Task Adapters, and Plug-ins for tailored provisioning workflows
  • Configured password policies and implemented LDAP synchronization between OIM and Oracle Unified Directory (OUD)
  • Integrated OIM with BI Publisher to generate out-of-the-box (OOTB) and custom reports tailored to client requirements
  • Designed and managed OOTB and custom email notifications, ensuring stakeholders such as managers, delegates, ID admins, and support teams received timely updates
  • Applied patches, conducted system upgrades, and ensured system integrity during various project phases
  • Worked on SOA-based approval workflows for secure and compliant access request management
  • Created and updated design documentation while troubleshooting and performing root cause analysis for system issues
  • Conducted knowledge transfer sessions and provided ongoing support for security-related milestones across project phases
  • Environment: Oracle Identity Manager (11gR1, R2), Active Directory, WebLogic Server (11g), Lotus Notes, Oracle Internet Directory (OID), Oracle Database (11g), Linux, BI Publisher (11g), SOA, Java

Skills

  • Proficient in AWS Redshift Solutions
  • AWS & Cloud Services: Glue
  • AWS & Cloud Services: Lambda
  • AWS & Cloud Services: S3
  • AWS & Cloud Services: EMR
  • AWS & Cloud Services: Athena
  • AWS & Cloud Services: DynamoDB
  • AWS and Cloud Services: CloudFormation
  • AWS & Cloud Services: ECS
  • AWS & Cloud Services: Step Functions
  • AWS & Cloud Services: CloudWatch
  • AWS & Cloud Services: RDS
  • AWS & Cloud Services: Elastic Beanstalk
  • Programming & Scripting: Python
  • Programming & Scripting: SQL
  • Programming & Scripting: Java
  • Programming & Scripting: Scala
  • Databases: MySQL
  • Databases: PostgreSQL
  • Databases: MongoDB
  • DevOps: CI/CD (AWS Code Pipeline)
  • DevOps: CI/CD (Jenkins)
  • DevOps: Docker
  • DevOps: Kubernetes
  • Soft Skills: Team Leadership
  • Soft Skills: Stakeholder Communication
  • Soft Skills: Problem-Solving
  • Soft Skills: Project Management
  • Job Scheduling Tools: Crontab
  • Job Scheduling Tools: CA Workload
  • Job Scheduling Tools: Autosys
  • Middleware Technologies: IDM
  • Middleware Technologies: FIM
  • Programming Languages: Python
  • Programming Languages: Spark
  • Scripting Languages: Bash
  • Scripting Languages: Shell Scripting
  • Scripting Languages: Jenkins
  • Web/UI Technologies: JavaScript
  • Web/UI Technologies: HTML
  • Web/UI Technologies: XML
  • Web/UI Technologies: CSS
  • Monitoring Tools: Splunk
  • Monitoring Tools: Dynatrace
  • Ticketing Tools: ITSM
  • Ticketing Tools: ServiceNow
  • Reporting Tools: Jira
  • Reporting Tools: Demio

Certification

  • ITIL V3 Foundation
  • AWS Certified Developer

Timeline

Application /Cloud Support Engineer

Fannie Mae
02.2022 - Current

Application /Cloud Support Engineer

Fannie Mae
04.2018 - 02.2022

Application /Cloud Support Engineer

Fannie Mae
03.2016 - 04.2018

Senior Software Engineer

BHP Billiton
04.2014 - 02.2016

Software Engineer

Zurich Insurance Group Ltd
06.2012 - 04.2014

Similar Profiles

CREATE PROFILE
Prakash Vanga