Summary
Work History
Education
Skills
Timeline
Generic

Martin Schober

La Fargeville,NY

Summary

Knowledgeable Solutions Specialist with excellent communication, multitasking and organizational abilities. Enthusiastic and eager to contribute to team success through hard work. Proven track record in exceeding sales goals, and growing business . Self-motivated sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

Work History

Sales Representative

Verizon wireless
Watertown, NY
05.2013 - 06.2022
  • Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Supervisor/Key Holder

Verizon Wireless
Watertown, NY
08.2014 - 06.2022
  • Counted out cash drawers and balanced totals.
  • Trained and mentored new employees.
  • Completed store opening and closing procedures.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
  • Trained and managed associates in customer service and sales techniques.
  • Handled Customer escalations.


Lead Solutions Specialist

Verizon
Watertown, NY
01.2019 - 06.2022
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Trained and mentored employees to grow sales and increase customer satisfaction.
  • Assisted sales team with completing customer transactions and managing issues.
  • Managed and developed sales team.
  • Completed store opening and closing procedures by counting drawers.
  • Coached sales team both collectively and individually to help each employee achieve monthly goals.

Education

Bachelor's - History

SUNY POTSDAM
2013

Skills

  • Leadership
  • Cash Handling
  • Sales
  • Retail Management
  • Inventory Control
  • Retail Sales
  • Store Management Experience
  • Key holder
  • Training and Development

Timeline

Lead Solutions Specialist

Verizon
01.2019 - 06.2022

Supervisor/Key Holder

Verizon Wireless
08.2014 - 06.2022

Sales Representative

Verizon wireless
05.2013 - 06.2022

Bachelor's - History

SUNY POTSDAM
Martin Schober