Martin Smith
Delaware
Summary
Resourceful manager with a proven track record in coordinating and monitoring operations across diverse departments. Effective leader and adept problem-solver, dedicated to streamlining processes that reduce costs while enhancing organizational efficiency. Committed to maintaining high standards of quality in services and products, consistently demonstrating a strong work ethic that drives results. Passionate about fostering collaboration and innovation to achieve strategic goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
DISTRICT MANAGER
Wendy’s
09.2023 - Current
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Currently overseeing 8 locations annual sales of approximal 20 million dollars in sales
- Have developed 4 AGM’s and promoted 2 GM’s into their current roles
- Won 2024 Summer of Speed Contest by reducing speed by 39 seconds over market vs prior year.
- Top 3 food cost in the company (AvT)
- Reduced turnover by 45% this year vs prior year and under 90% crew turnover
MULTI-BRAND REGIONAL MANAGER
EG America
10.2021 - 06.2023
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Supervised 11 locations to enforce high-quality standards of operation.
DISTRICT MANAGER
Speedway
02.2019 - 10.2021
- Built positive and productive relationships with store and field leadership.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Optimized team performance with newly implemented sales and merchandising procedures.
- Generated financial and operational reports to assist management with business strategy.
DISTRICT MANAGER
Dennys Restaurant
01.2011 - 02.2019
- Built positive and productive relationships with store and field leadership.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Optimized team performance with newly implemented sales and merchandising procedures.
- Generated financial and operational reports to assist management with business strategy.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Defined clear targets and objectives and communicated to other team members.
Education
High School Diploma -
Geneva High School
Geneva, OH06.1984
Skills
- Supplier relationship management
- Service excellence
- Staff scheduling coordination
- Sales data analysis
- Strategic business planning
- Workforce coordination
- Skilled in enhancing customer purchases
- Talent acquisition
- Budget accountability
- Efficiency enhancement
- Workforce development
- Regulatory compliance enforcement
- Financial management
Accomplishments
Summer of Speed winner 2024
Safety Excellence Award Winner
Certification
Serv-Safe proctor
Timeline
DISTRICT MANAGER
Wendy’s
09.2023 - Current
MULTI-BRAND REGIONAL MANAGER
EG America
10.2021 - 06.2023
DISTRICT MANAGER
Speedway
02.2019 - 10.2021
DISTRICT MANAGER
Dennys Restaurant
01.2011 - 02.2019
High School Diploma -
Geneva High School