Martin Soto
San Diego,CA
Summary
Experienced professional in the beverage and food service industry, bringing a wealth of expertise and a strong work ethic to the role. Transitioning from holding multiple jobs to one where I can focus all my energy and leverage my abilities. Highly skilled in customer engagement, multitasking, and maintaining cleanliness. Recognized for reliability, ability to build strong relationships, and commitment to maintaining a high-performing and safe work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Beertender
Little Miss Brewing Company
03.2024 - Current
- Maintained knowledge of 14 beer menu that is updated weekly, educated patrons on beer styles, sparking interest and enhancing their experience.Maintained14 available beers changed weekly and
- Participated in staff training sessions to continuously improve product knowledge and service skills.
- Maintained safety protocols and diffused multiple intense customer disputes without incident.
Production Technician
Columbia Care
02.2021 - Current
- Enhanced production efficiency by streamlining processes and optimizing equipment usage.
- Maintained accurate production records to track progress, identify areas for improvement and meet regulatory requirements.
- Executed continuous improvement initiatives to streamline production processes. Reported production increase of 20% when assigned lead of specific tasks compared to other employees.
- Trained and supervised production personnel to properly use production equipment and apply best practices.
Draft Technician
BJ's Restaurant & Brewhouse
09.2016 - Current
- Optimized inventory management for reduced waste and costs through diligent tracking and ordering of supplies.
- Ensured safety standards compliance, conducting thorough inspections of draft systems and addressing issues promptly.
- Developed customized solutions for unique client challenges related to space limitations or specialized equipment requests.
Draft Technician
Crest Beverage LLC
03.2020 - 07.2020
- Established strong relationships with over 50 San Diego based clients through excellent communication skills, professionalism, and attention to detail.
- Assisted clients in selecting appropriate draft equipment based on their specific requirements and preferences.
- Managed multiple projects simultaneously, prioritizing tasks to meet deadlines while maintaining exceptional quality of work.
- Installed the entirety of Texas Roadhouse's draft system.
Supervisor / Lead Server
BJ's Restaurant & Brewhouse
09.2013 - 09.2016
- Bookkeeping - reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Formally trained over 20 employees as servers, bussers, draft operators and hosts/hostesses.
- While Front of House, monitored food distribution, food safety, money disputes and customer disputes.
- Led monthly events of 50-100 people which required budgeting and ticket sales management and the oversight of employee coordination and event timing.
Education
Associates - Biological Sciences
Grossmont Community College
San Diego, CA01.2016
Skills
- Maintaining equipment
- Cleanliness and hygiene
- Team training and development
- Handling difficult customers
- Responsible alcohol service
- Confidentiality handling
- Vendor invoice processing
- Strong multitasking
- Food safety
- Bookkeeping experience
Certification
- California Food Handler Training - Renewed Every 3 Years since 2013
- CPR Training - 2024
Timeline
Beertender
Little Miss Brewing Company
03.2024 - Current
Production Technician
Columbia Care
02.2021 - Current
Draft Technician
Crest Beverage LLC
03.2020 - 07.2020
Draft Technician
BJ's Restaurant & Brewhouse
09.2016 - Current
Supervisor / Lead Server
BJ's Restaurant & Brewhouse
09.2013 - 09.2016
Associates - Biological Sciences
Grossmont Community College
Similar Profiles
John LinscottJohn Linscott
Cook at Lariat Lodge Brewing CompanyCook at Lariat Lodge Brewing Company
Emma OsborneEmma Osborne
Hostess/Server Assistant at Emigration Brewing CompanyHostess/Server Assistant at Emigration Brewing Company
Stephanie CramerStephanie Cramer
Host/Lead Busser at Bend Brewing CompanyHost/Lead Busser at Bend Brewing Company