Hi, I’m
Martin Tijerina
Long Beach,CA
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
27
years of professional experience
Work History
Atlas MarineLong Beach, CA
Operations Dispatcher
11.2019 - 11.2023
Job overview
- Enhanced operational efficiency by expertly coordinating and dispatching resources to meet service demands.
- Maximized on-time performance by closely monitoring schedules, reallocating resources, and adjusting routes as needed.
- Streamlined communication between departments with thorough documentation of dispatcher actions and timely updates.
- Reduced response times for emergency situations through effective prioritization and efficient deployment of resources.
- Collaborated with management to develop new processes that improved overall operations and customer satisfaction.
- Maintained high levels of service quality by consistently meeting or exceeding established performance metrics.
- Supported continuous improvement initiatives by identifying areas for optimization within the dispatch process.
- Utilized advanced dispatch software to effectively manage resources, ensuring optimal allocation and utilization across the operation.
- Contributed to cost reduction efforts by optimizing vehicle routing, minimizing idle time, and reducing fuel consumption.
- Ensured compliance with safety regulations by diligently monitoring driver hours of service and proactively addressing potential violations.
- Developed strong working relationships with drivers to promote teamwork, collaboration, and mutual respect within the organization.
- Actively monitored real-time data feeds for any potential delays or disruptions in service while anticipating necessary adjustments in resource allocation accordingly.
- Demonstrated adaptability under pressure by successfully managing multiple competing priorities during high-volume periods or unexpected events.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Closely monitored dispatch board to triage and prioritize over daily calls.
- Monitored and tracked dispatch communication systems.
Atlas MarineLong Beach, CA
Company Driver
11.2018 - 11.2023
Job overview
- Improved customer satisfaction by maintaining punctual delivery schedules and ensuring proper handling of goods.
- Enhanced company reputation through courteous and professional interactions with clients during pick-ups and dropoffs.
- Ensured the safety of transported goods by conducting regular vehicle inspections and adhering to maintenance schedules.
- Contributed to cost reduction efforts by optimizing routes and minimizing fuel consumption in daily operations.
- Streamlined delivery processes through effective coordination with dispatchers, warehouse personnel, and customers.
- Maintained accurate records of deliveries, including proof of delivery documents for timely billing and dispute resolution.
- Adhered to all federal, state, and local regulations governing commercial transportation, ensuring compliance and avoiding costly penalties.
- Reduced risk of accidents by strictly following company policies on safe driving practices and attending regular safety meetings.
- Participated in ongoing training programs to stay current on industry best practices and maintain a high level of driving proficiency.
- Managed time effectively to meet or exceed deadlines for scheduled pickups and deliveries without compromising quality or safety standards.
- Communicated proactively with dispatchers regarding any delays or issues encountered en route for prompt resolution.
- Completed daily pre-trip inspections as required by DOT regulations, identifying potential issues before they became critical problems.
- Assisted in training new drivers on company policies, procedures, and route familiarization, ensuring seamless integration into the team.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
KBG TransportationLong Beach, CA
Owner/Operator Truck Driver
02.2008 - 11.2018
Job overview
- Job performance based on Long Haul (52 states)
- Performed with Flatbed trailer as well as Dryvan trailer products other than Hazards
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
- Increased revenue by strategically expanding client base and negotiating favorable contract terms.
- Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Enhanced fleet performance metrics by consistently meeting deadlines for pick-ups/deliveries without compromising safety standards.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Improved overall organizational productivity by implementing efficient time management techniques for both driving hours and non-driving tasks.
- Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
- Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
- Adopted advanced technological tools to optimize navigation, record keeping and vehicle maintenance tracking which contributed to overall efficiency.
- Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
Weber MetalsParamount Ca.
Operator Class A
03.1997 - 02.2008
Job overview
- Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
- Achieved high levels of customer satisfaction with consistent delivery of products on schedule and within specifications.
- Participated in continuous improvement initiatives, identifying areas for process optimization and recommending changes for implementation.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Analyzed and measured final products with precision tools to confirm compliance to specifications and standards.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
Education
Long Beach City CollegeLong Beach, CA
Associate of Applied Science from Computer Numerically Controlled (CNC) Machinist Technology
09.1997
Long Beach City CollegeLong Beach, CA
GED
08.1995
Skills
- Cost control
- Continuous improvement
- Project management
- Conflict resolution
- Quality control
Timeline
Operations Dispatcher
Atlas Marine
11.2019 - 11.2023
Company Driver
Atlas Marine
11.2018 - 11.2023
Owner/Operator Truck Driver
KBG Transportation
02.2008 - 11.2018
Operator Class A
Weber Metals
03.1997 - 02.2008
Long Beach City College
Associate of Applied Science from Computer Numerically Controlled (CNC) Machinist Technology
Long Beach City College
GED