Martin Weber

• Investigation and determination of liability.
• Found and used independent and unbiased sources when possible.
• Treated customer service as a priority, always empathizing and figuring out ways to help.
• Managed high-volume workload while consistently being within the 14 day total loss mark.
• Managed good rapport with customers and claimants, always bringing light into conversations.
• Created relationships with collision centers, tow yards, and salvage yards to a first name basis.
• Mitigated storage costs through negotiation.
• Educating customers/claimants throughout the claim process.
• Making a good situation out of what is typically a terrible time for a customer.

• Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
• Worked independently on projects and tasks.
• Helped achieve trimming 1 entire home per every 3 to 4 days.
• Took accurate measurements to calculate size and amount of materials needed for project completion.
• Installed and finished wood trim, doors and cabinets for new construction and renovation projects by use of hand and power tools.
• Verified trueness of construction using plumb and level.

• Unloaded incoming pallets from trucks using electric docker and electric pallet jacks to designated staging area. Checked temperatures on products throughout the process.
• Received incoming shipments with RF scanner gun and reviewed contents against bill of lading for accuracy. Documented and notified supervisors of damaged and/or incorrect items.
• Replenished stock locations to support outbound shipping operations, by use of electric reach truck. Performed case-picking and drop pallets, straight to outbound trailers.
• Configured accurate weight placement on outbound trucks to maintain a solid and balanced load.
• FHI's contract had ended unexpectedly and some employees(myself included) were absorbed by Smithfield. I had trained the trainers, supervisors, and fellow employees on all of the processes at the beginning of my employment.
• Longest lasting member of the safety committee. Reported and corrected unsafe activity. Conducted safety walks of entire warehouse weekly. Conducted inspections of forklifts at beginning and end of each shift.
• Perfect attendance for year 2021.
• Employee of Month March 2020.
• Employment ended due to layoff in October, 2023.

• Unloaded incoming pallets from trucks using electric dockers and electric pallet jacks to designated staging area. Checked temperatures on products throughout process.
• Maintained close to 10 trucks a day unloaded and scanned, average.
• Received incoming shipments with RF scanner gun and reviewed contents against bill of lading for accuracy. Documented and notified supervisors of damaged and/or incorrect items.
• Replenished stock locations to support outbound shipping operations, by use of electric reach truck. Performed case-picking and drop pallets, straight to outbound trailers.
• Employment ended due to contract with the building ending.

(sub company of Silversky Imports)

• Picked orders, boxed them for shipment, and calculated shipping costs.
• Maintained inventory for a section of the warehouse.
• Fulfilled lists of products needed for product demonstrations by use of Excel.
• Photographed, recorded, weighed, described, and measured products before adding them to Big Commerce.
• Transported trailers of product across country and setup singing bowl demonstrations, and retreats for the Vibrational Sound Association.
• Employment ended because I wanted to move to the Kansas City area.

Towards the beginning

• Verified the picked products with invoice, packed them securely in the smallest most secure package possible.
• Processed packaged orders and calculated shipping costs with Shipworks. Used dimensional weight when applicable.

Middle to end as Freight Manager

• Picked products and secure them to a pallet by use of a forklift and hand tools. Built boxes to secure engines for shipment. Loaded trailers safely by distributing the weight of the products. Met with customers and helped them load parts onto their trucks.
• Maintained forklift and wrapping station, conducting daily service checks.
• Employment ended by me because Silversky Imports needed me back and I loved and missed the job and coworkers.

• Picked orders, boxed them for shipment, and calculated shipping costs.
• Maintained inventory for a section of the warehouse.
• Fulfilled lists of products needed for product demonstrations by use of Excel.
• Photographed, recorded, weighed, described, and measured products before adding them to Big Commerce.
• Maintained over 30 websites with Wordpress and experience with html coding.
• Job ended due to layoff.