Martin Young
Lubbock,TX
Summary
Dynamic business leader with over 20 years of expertise in tire service and team management, recognized for driving operational efficiency and cost reduction while cultivating strong customer relationships. A U.S. Air Force veteran brings a disciplined and safety-oriented mindset to all facets of operations and leadership. Committed to fostering a culture of continuous improvement and achieving organizational objectives through strategic planning and collaborative teamwork. Proven ability to inspire teams and implement innovative solutions that enhance performance and drive success.
Overview
27
27
years of professional experience
1
1
Certification
Work History
General Manager
Bill Williams Tire Center
Plainview, TX
05.2022 - Current
- Lead a team of 7 professionals to streamline operations, increasing efficiency by 15%.
- Implement financial controls, reducing costs by 10% and improving budget accuracy.
- Boost customer satisfaction by 30% through enhanced service processes.
- Manage daily operations, budgets, resources, and team development.
- Ensure compliance with industry regulations and company policies.
Owner Operator
Young Tire, LLC
Lubbock, TX
03.2020 - 05.2022
- Established and operated a retail tire sales and service business with a focus on customer service and safety.
- Optimized operations and ensured high levels of service and customer satisfaction.
- Oversaw budgeting, staffing, and client relationship management.
Owner Operator
Wiest Tire, Inc.
Fort Stockton, TX
07.2010 - 03.2020
- Developed business plans and managed daily operations, including hiring and training staff.
- Built a strong reputation for reliability and customer service within the community.
- Enhanced customer loyalty by resolving concerns quickly and effectively.
- Maintained inventory, optimized stock levels, and ensured quality service delivery.
Firefighter
United States Air Force
Fayetteville, NC & Iraq
01.2006 - 07.2010
- Responded to fire and hazardous emergencies, including deployment to Iraq.
- Maintained life safety systems and participated in rigorous physical and technical training.
- Inspected equipment, enforced safety protocols, and executed emergency procedures.
General Manager
River Smith’s
Lubbock, TX
05.1999 - 12.2005
- Supervised daily operations and led team to deliver high-quality customer service.
- Resolved staff and customer issues, improved team communication, and maintained strong performance standards.
Education
High School Diploma -
Cooper High School
Lubbock, TX05.2000
Skills
- Operations & Strategic Planning, Team Leadership & Development, Warehouse & Inventory Management, Budgeting & Cost Control, Customer Service & Satisfaction, Sales Management, Quality Assurance & Compliance, Business Development, Veteran Leadership & Discipline, Shipping & Receiving, Process Improvement, Employee Evaluation
Certification
Forklift Certified (2019–2021)
Timeline
General Manager
Bill Williams Tire Center
05.2022 - Current
Owner Operator
Young Tire, LLC
03.2020 - 05.2022
Owner Operator
Wiest Tire, Inc.
07.2010 - 03.2020
Firefighter
United States Air Force
01.2006 - 07.2010
General Manager
River Smith’s
05.1999 - 12.2005
High School Diploma -
Cooper High School
Military
- United States Air Force – Fayetteville, NC & Iraq - Jan 2006 – Jul 2010
- Rank E-4
- FireFighter /EMT USAF
- Iraq war Veteran