Martina Marent
Houston,TX
Summary
Seasoned massage therapy entrepreneur with 10+ years of success in the Los Angeles market, now serving Houston. Known for exceptional client relationship management and ability to connect across diverse populations. Combines therapeutic expertise with business acumen to deliver personalized wellness experiences that drive client retention and business growth. Strong focus on creating welcoming environments that foster trust and long-term client satisfaction.
Overview
21
21
years of professional experience
Work History
Licensed Mobile Massage Therapist
Soothe Massage and Wellnes
Houston, TX
05.2023 - Current
- Cultivates an on-demand service culture by building strong relationships with both massage therapist team members, and clients to ensure outstanding customer service.
- Maintains high standards of cleanliness and safety in all treatments.
- Engages in professional development opportunities to stay updated on the latest massage therapy trends and techniques.
- Utilizes various software platforms to manage scheduling and appointments, ensuring efficient time management.
Licensed Massage Therapist
Massage Heights
Houston, TX
06.2020 - 07.2021
- Expertly delivered personalized massage therapy, tailoring techniques to individual client preferences, while ensuring safety and effectiveness.
- Strategically marketed spa and massage services to enhance client wellness, consistently improving customer satisfaction, and personal well-being.
- Cultivated a loyal client network through exceptional massage therapy and fitness services, underscoring a consistent standard of professional excellence.
Dialysis Technician
DaVita
Houston, TX
01.2020 - 07.2020
- Efficiently monitored and documented patient vital signs, promptly alerting healthcare professionals to significant physiological changes.
- Streamlined the flow of patient information, ensuring critical insights were effectively conveyed to healthcare teams, to optimize treatment strategies.
- Professionally managed patient support calls, accurately assessed individual needs, and provided customized assistance and guidance to ensure effective resolutions, and a positive experience.
- Consistently upheld a meticulously clean and secure environment, prioritizing patient safety, and fostering a sense of comfort and well-being.
- Facilitated patient admissions, discharges, and transfers, enhancing workflow efficiency and supporting team productivity.
Licensed Massage Practitioner
Self-employeed
Los Angeles, CA
01.2004 - 08.2019
- Successfully established and managed private massage therapy practice, generating consistent revenue growth over 15 years
- Developed and implemented innovative treatment strategies that enhanced client engagement and dramatically improved sales conversion rates
- Created targeted wellness solutions that differentiated services in competitive LA market
- Built and maintained diverse client base through exceptional service delivery and relationship management
Education
Bachelor of Arts - Behavioral Sciences
California State University, Dominguez Hills
Carson, CA05-2015
Skills
- Professional ethics
- Active Listening
- Cross-cultural Communication
- Client Need Assessmemnt
- Financial operations
- Client base building
- Client Relationship Managment
- Margeting Strategy
- Safety and Sanitation Protocols
- Appointment Management Systems
Timeline
Licensed Mobile Massage Therapist
Soothe Massage and Wellnes
05.2023 - Current
Licensed Massage Therapist
Massage Heights
06.2020 - 07.2021
Dialysis Technician
DaVita
01.2020 - 07.2020
Licensed Massage Practitioner
Self-employeed
01.2004 - 08.2019
Bachelor of Arts - Behavioral Sciences
California State University, Dominguez Hills
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