Martine Gray
Brandon,Mississippi
Summary
Seasoned Data Entry Operator with many years of experience building and maintaining electronic databases. Received and reviewed new written records, transcribed information into electronic databases, verified and validated new and previously-input data fields, prepared reports, and contributed to refinement of data entry protocols. Detail-oriented professional effecting useful, accurate databases.
Overview
12
12
years of professional experience
Work History
Data Entry Clerk
MS Dept. of Public Safety
Jackson, MS
10.2012 - 12.2024
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Maintained confidentiality of sensitive information entered into the system.
Office Manager
MS Dept of Public Safety
Jackson, MS
08.2023 - 08.2024
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Assisted in recruiting, onboarding and training new employees.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Developed effective communication strategies between departments within the organization.
Assistant Manager
MS Dept of Public Safety
Jackson, MS
07.2020 - 08.2023
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with management on developing strategic plans for achieving business goals.
Administrative Assistant
MS Dept of Public Safety
Jackson, MS
01.2015 - 06.2020
- Developed and maintained filing systems for confidential documents and records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Facilitated communication between different departments within the organization.
Education
Some College (No Degree) - Interdisciplinary Studies
Jackson State University
Jackson, MSSkills
- Advanced clerical knowledge
- Proofreading
- Filing and data archiving
- Word Processing
- Data Security
- Maintains confidentiality
Timeline
Office Manager
MS Dept of Public Safety
08.2023 - 08.2024
Assistant Manager
MS Dept of Public Safety
07.2020 - 08.2023
Administrative Assistant
MS Dept of Public Safety
01.2015 - 06.2020
Data Entry Clerk
MS Dept. of Public Safety
10.2012 - 12.2024
Some College (No Degree) - Interdisciplinary Studies
Jackson State University
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