Martin Shane Terry
Summary
To venture into a new long-lasting career working in the mechanical technical/maintenance field. I have 16 years experience in the high-end appliance repair field.
As a repair technician I inspect, analyze and troubleshoot malfunctions, then repair malfunctions to manufacture specifications and safety. Repairs range from replacing pumps, control boards, ac/dc motors, Bearings, magnetrons, heaters, steamers etc. and also predictive preventative maintenance. Wiring diagrams and schematics along with hand/power tools and metering devices are key components I use to complete a task while adhering to safety. Microsoft programs are also a daily tool I use to log critical information and complete work orders.
Overview
16
16
years of professional experience
Work History
senior field service technician
BSH Bosch
03.2019 - Current
- Repairing All Bosch, Thermador and Gaggenau appliances
- Diagnosed errors and determined proper solutions.
- Performed annual service visits and completed preventive maintenance on systems.
- Operated hand tools and power equipment according to company safety procedures.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Properly completed work reports for each field visit.
- Safely operated company to travel to service sites.
- Trained and supported new hires resulting in better understanding of process flow and safety procedures.
lead technician
Appliance Masters Of Southern California
10.2013 - 02.2019
- In-home repair of major brands of- Bosch, Thermador, Viking, Sub-zero, Fisher-Paykel Bertazoni, La Cornue, G.E
- Kitchen-Aid
- Mentored junior technicians in maintenance, repair and reporting duties.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Planned, scheduled, and delegated daily work to team of employees.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Tested components and systems to evaluate performance and identify concerns.
- Monitored and enforced safety measures to mitigate hazards.
In-Home Appliance Repair Technician
Best Buy/ Geek Squad
07.2009 - 09.2013
- Trained in all major in home brands: Whirlpool, Kitchen-Aid, Amana, Samsung, Frigidaire, Electrolux, Bosch, L.G., G.E., and Inglis
Trainee/ Field Technician
Appliance Pros
03.2009 - 07.2009
- Riding along with lead technician learning paperwork, customer service and being trained on service repair of appliances and refrigeration.
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Shadowed senior team members to learn all related jobs and tasks.
Fire-Tech Assistant
Liberty Fire Protection
01.2008 - 04.2008
- Assisted lead in servicing fire extinguishers, fire alarms, fire sprinklers and completed fire safety checklist.
Education
Appliance Repair Technician - All Major Appliance Repair, Refrigeration And Basic Electronics
Hacienda/La Puente Trade School
La Puente, Ca03.2009
General Education
Cerritos College
Norwalk, Ca04.2008
High School Diploma -
Santa Fe High School
Santa Fe Springs, CA06.2007
Skills
- Heavy Lifting
- Power Tools And Metering Devices
- Installation and Maintenance-Repair
- Component Testing
- Performance Monitoring
- Preventive and Predictive Maintenance
- Mechanical/Electrical Systems
- Following Safety Practices
- Fault-Diagnostics/Electrical/ Technical Troubleshooting
- Technical Writing
- MS Office
- Reading Wiring Diagrams & Schematics
Personal Information
Hobbies: During my spare time i like to enjoy my family and loved ones. I like activities such a off-roading, camping, sports and cycling on my road bike. Occasionally like to mechanically tune and maintain to specifications offroad vehicles for fun before trips. Also attend church services during the week and weekend.
References
- Jonathan Alvarez, jonathan.alvarez@ngc.com (Northrup Grumman)
- Ismael Hernandez, 562-818-5570 (CEO of Appliance Pros)
- Eddie Villa, 909-348-3281 ( Bosch Employee)
- Robbie Valencia, 562-418-0667 (Bosch Employee)
- Arthur L. Diaz, 562-572-5144 (Pastor)
Timeline
senior field service technician
BSH Bosch
03.2019 - Current
lead technician
Appliance Masters Of Southern California
10.2013 - 02.2019
In-Home Appliance Repair Technician
Best Buy/ Geek Squad
07.2009 - 09.2013
Trainee/ Field Technician
Appliance Pros
03.2009 - 07.2009
Fire-Tech Assistant
Liberty Fire Protection
01.2008 - 04.2008
Appliance Repair Technician - All Major Appliance Repair, Refrigeration And Basic Electronics
Hacienda/La Puente Trade School
General Education
Cerritos College
High School Diploma -
Santa Fe High School
Similar Profiles
Margarita BakanMargarita Bakan
Marketing Intern at IP Robert Bosch LLC - BSH Bosch Und Siemens Hausgeräte DepartmentMarketing Intern at IP Robert Bosch LLC - BSH Bosch Und Siemens Hausgeräte Department
Girish Ramachandran NairGirish Ramachandran Nair
National Manager SCM Logistics at BSH (BOSCH) HOUSEHOLD APPLIANCES PVT LTDNational Manager SCM Logistics at BSH (BOSCH) HOUSEHOLD APPLIANCES PVT LTD
Virada EkanayakeVirada Ekanayake
Logistics Intern at BSH (Bosch Siemens Hausgeräte)Logistics Intern at BSH (Bosch Siemens Hausgeräte)
MD Sohaib HossainMD Sohaib Hossain
Senior field service technician at Future Pipe IndustriesSenior field service technician at Future Pipe Industries
Boris Armando Figueroa CanasBoris Armando Figueroa Canas
Senior Field Service Technician at AristocratSenior Field Service Technician at Aristocrat