Martreal Walker
Lubbock,TX
Summary
Dynamic manager with a proven track record at Arby’s, excelling in customer service and team leadership. Enhanced operational efficiency and elevated customer satisfaction through effective decision-making and conflict resolution. Committed to maintaining high standards of cleanliness and organization, ensuring a safe and productive environment for both staff and patrons.
Overview
6
6
years of professional experience
Work History
Manager
Arby’s
Lubbock, TX
10.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sandwich Maker
Subway
Lubbock, TX
05.2019 - 09.2020
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
Manager/Cook
Burger King
Lubbock, TX
11.2018 - 06.2019
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Education
General Studies -
Monterey High School
Lubbock, TXSkills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Arby’s
10.2020 - Current
Sandwich Maker
Subway
05.2019 - 09.2020
Manager/Cook
Burger King
11.2018 - 06.2019
General Studies -
Monterey High School