Marty Cox
Lockesburg,AR
Summary
Driven Quality Technician/Torque Analyst with a proven track record at Husqvarna Outdoor Products, enhancing product quality and reducing defect rates through expert application of inspection techniques. Skilled in adaptability and cross-functional collaboration, significantly contributed to ISO certification renewals and improved production processes. Skilled in repair of pneumatic tools. Excellent organizational and problem-solving abilities developed over 28 years in production industry.
Overview
30
30
years of professional experience
Work History
Quality Technician/Torque Analyst
Husqvarna Outdoor Products
01.1996 - Current
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Maintained compliance with industry standards by conducting regular audits and updating quality control procedures as needed.
- Collaborated with cross-functional teams to ensure consistent adherence to quality standards throughout the entire production process.
- Performed tests and inspections to conform to established standards.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Contributed to ISO certification renewals by diligently preparing required documentation and participating in annual audits.
- Carried out ad-hoc inspections to verify conformance with agreed standards.
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
Store Manager
Coach House Gifts
02.1994 - 11.1995
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Bachelor of Science - Business Administration And Management
Henderson State University
Arkadelphia, AR05.1988
Skills
- Specifications understanding
- In-Process Inspection
- Testing Procedures
- Quality Training
- Technical knowledge
- Precision Measurement Tools
- In depth knowledge of pneumatic tools used in production
- Repair and Maintain pneumatic tools in house
- Inspection Techniques
- Adaptability and Flexibility
- ISO Standards
- Workplace Safety
Timeline
Quality Technician/Torque Analyst
Husqvarna Outdoor Products
01.1996 - Current
Store Manager
Coach House Gifts
02.1994 - 11.1995
Bachelor of Science - Business Administration And Management
Henderson State University