Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Patient Access Coordinator
Baptist Hospital East
10.2022 - Current
Stayed calm under pressure to and successfully dealt with difficult situations.
Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Providing excellent customer service by promptly answering patient inquiries.
Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Verified patient insurance eligibility and entered patient information into system.
Provided excellent customer service to patients and medical staff.
Processed payments using cash and credit cards, maintaining accurate records of transactions.
Greeted and assisted patients with check-in procedures.
Answered incoming calls, scheduled appointments and filed medical records.
Lead Custodian
Spencer County Public Schools
08.2020 - 06.2021
Performed custodial duties to maintain area in clean and habitable condition.
Sanitized and maintained floors by sweeping, mopping and refinishing.
Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
Led, oversaw and trained team to perform routine custodial duties and basic maintenance and repair.
Supervised supplies in inventory and submitted reorder requests.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Responded immediately to calls from personnel to clean up spills and wet floors.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Operated buffers and burnishers to clean and polish floors.
Maintained optimal supply levels to meet daily and special cleaning needs.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
R&D Engineering Assistant
Linak US Inc.
12.1999 - 01.2019
Used Microsoft Office to develop documents and spreadsheets for specific analyses.
Communicated with clients regarding project report status and delivery schedule.
Maintained ongoing communication with project stakeholders through regular status updates.
Managed ongoing maintenance and storage of test equipment.
Oversaw project schedule and determined critical deadlines and task assignments.
Assisted with engineering projects that supported company business goals.
Followed safety rules and standards, reporting concerns to management.
Supported project implementation.
Collaborated with senior engineers on projects and offered insight.
Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
Worked closely with engineers and assisted with testing of products.
Adhered to safety procedures and good housekeeping standards to comply with regulations.
Education
Associate of Applied Science - Electronics
ITT Technical Institute
Louisville, KY
03.1996
High School Diploma -
Bullitt East High School
Mount Washington, KY
06.1985
Skills
Problem Solving
HIPAA Compliance
Empathy and Compassion
Time Management
Professionalism
Customer Service
Patient Registration
Computer Proficiency
Attention to Detail
Excellent Communication
Insurance Verification
Patient Check-In
Fee Collection
Hobbies
Son played baseball for about 10 years, we traveled all over and it was the best time. Watching him do what he loves to to. Meeting new people and the relationships you make are for a lifetime. I am a big sports fan and growing up my dad and I collected ball cards. Just started collecting again a few months ago and really enjoy getting new things and then trying to flip them to buy more .