Marty Nall
Orange,CA
Summary
Dedicated and results-oriented Human Resources professional with a proven track record of optimizing HR operations across diverse industries. Proficient in HRIS systems such as Paycom, Oracle, UltiPro, and LawLogix. Experienced in I9 and Workers' Compensation administration, employee onboarding, and people management. Known for meticulous record-keeping, compliance adherence, and effective personnel communication.
Overview
19
19
years of professional experience
Work History
Human Resources Specialist
The Habit Burger Grill
03.2022 - 02.2023
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Assisted employee inquiries related to insurance, 401K plans, vacation, sick leave, and employee assistance.
- Collaborated with legal and compliance teams on subpoenas, reviewed paperwork, obtained feedback, and routed to correct teams.
- Fielded partner and employee inquiries related to general inquiries, employment verification, and unemployment/Workers' Compensation claims.
- Reported on weekly company turnover, Workers' Compensation wage reports, bi-weekly EAP report, and monthly operations.
- Facilitated communication and coordination between employees and management to keep parties informed.
- Developed a runbook for the human resource department, outlining actionable processes for common issues and tasks.
- Generated and submitted quarterly compliance reports such as WOTC.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Conducted comprehensive audits of all employees affected by COVID to ensure compliance with California labor laws and OSHA regulations, guaranteeing proper compensation in accordance with legal requirements.
Human Resources Generalist
Hofman Hospitality Group
03.2021 - 03.2022
- Processed various HR transactions and maintained data integrity in HRIS systems.
- Handled new hire, rehire, promotion, termination, and other data integrity audits for HRIS system.
- Managed workers' compensation compliance by promptly reporting incidents to insurance carrier.
- Fielded and resolved employment-related inquiries from employees and supervisors.
- Gathered and analyzed HR metrics to ensure compliance with federal, state, local, and safety regulations.
- Investigated internal grievance/harassment complaints and provided recommendations to HR Vice President.
- Initiated minor's work permits and ensured compliance tracking.
- Facilitated internal communication, including announcements of promotions and work anniversaries.
- Verified employment for external requests from employees seeking outside opportunities and lenders.
- Administered unemployment claims through Emptech system.
- Maintained data integrity by processing HR transactions in HRIS systems Paycom and UltiPro, as well as various other HR platforms.
- Supported 2500 Employees
OEM Concierge (Key Account Manager)
Olea Kiosks
09.2020 - 03.2021
- Developed customized solutions by comprehensively understanding business needs and requirements.
- Administered purchase orders, processed transactions, and meticulously documented them.
- Provided expertise in inventory management, ensuring accurate stock levels for internal teams and customers, enhancing product availability.
West Coast Account Coordinator
Productions Plus
02.2020 - 06.2020
- Orchestrated weekly coordination of 200 demonstrators for national retail giants (Bed Bath & Beyond, Williams-Sonoma, Sur La Table, Macy's, Bloomingdale's) on behalf of Nespresso.
- Implemented rigorous screening processes to ensure selection of highly qualified candidates, surpassing set standards.
- Devised targeted recruitment strategies to align with short and long-term business objectives, optimizing candidate onboarding.
West Coast Field Merchandiser
FitFlop
09.2016 - 11.2019
- Served as Field Liaison to Head of Sales, Marketing Team, and Operations Director, overseeing a broad territory encompassing 90+ stores across seven states in the Southwest region.
- Provided market insights, sales techniques, and marketing program recommendations to national accounts, collaborating with management and corporate marketing to implement promotional initiatives.
- Maintained strong customer relationships, ensuring high-quality and timely service delivery for maximum retention.
Ecommerce Customer Service Representative
St. John Knits
09.2015 - 09.2016
- Orchestrated seamless operational procedures for the inaugural launch of the eCommerce site, ensuring top-tier customer service.
- Proficiently managed orders through Magento's platform, exceeding the first-year revenue target of $2 million within ten months of site operation.
- Demonstrated exceptional communication skills by promptly addressing customer inquiries and concerns, providing tailored recommendations, and consistently improving service delivery.
Business Account Executive
Verizon Wireless
11.2013 - 05.2015
- Provided exceptional administrative support to healthcare-focused accounts in Southeast Los Angeles for Verizon, managing 50-250 lines and generating up to $5M in annual revenue.
- Proactively pursued new clients, ensuring HIPAA compliance and adherence to the HITECH ACT, while consistently achieving top rankings in accessories sales, EDGE percentage, tablet sales, home phone connects, and jetpacks.
- Recognized locally for outstanding performance in home phone connects and customer service, while excelling in sales prospecting, follow-up, and upsell processes.
Wholesale Intern
St. John Knits
01.2013 - 05.2013
- Orchestrated seamless operations for company-sponsored fashion shows, resulting in a single-event revenue generation of over $500K.
- Developed and managed sales tracking reports, enabling informed decision-making for client leadership.
- Compiled and presented comprehensive reporting binders for Market Week, guiding seasonal budget allocation and fostering collaborative client relationships.
Personal Stylist/Department Manager
Nordstrom
10.2003 - 05.2013
- Led decade-long career in various stores, overseeing departments with budgets ranging from $2M to $10M.
- Recruited, trained, and supervised teams of 5 to 30 employees, ensuring optimal performance and productivity.
- Conducted staff trainings on designer product knowledge, relationship management, and vendor management to enhance department efficiency.
Education
Bachelor of Arts - Communications - Advertising
California State University - Fullerton
Fullerton, CA05.2013
Skills
- Paycom
- Oracle
- UltiPro
- LawLogix
- I9 Administration
- Workers' Compensation Administration
- Employee Onboarding Scheduling
- People Management
Timeline
Human Resources Specialist
The Habit Burger Grill
03.2022 - 02.2023
Human Resources Generalist
Hofman Hospitality Group
03.2021 - 03.2022
OEM Concierge (Key Account Manager)
Olea Kiosks
09.2020 - 03.2021
West Coast Account Coordinator
Productions Plus
02.2020 - 06.2020
West Coast Field Merchandiser
FitFlop
09.2016 - 11.2019
Ecommerce Customer Service Representative
St. John Knits
09.2015 - 09.2016
Business Account Executive
Verizon Wireless
11.2013 - 05.2015
Wholesale Intern
St. John Knits
01.2013 - 05.2013
Personal Stylist/Department Manager
Nordstrom
10.2003 - 05.2013
Bachelor of Arts - Communications - Advertising
California State University - Fullerton
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