Experienced Business Analyst in CRM (LeadSquared, Salesforce), skilled in Python, SQL, and Excel. Proven track record of translating data into actionable insights, optimizing business processes, and collaborating with cross-functional teams. Committed to driving efficiency and staying current with industry trends.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Strategic Business Development Manager
BYJU'S (THINK AND LEARN PVT LIMITED)
06.2019 - 12.2022
Developed and implemented tailored strategies based on insights gained through data analysis, enhancing counselor efficiency by 80%
Improved operational efficiency within the organization via process improvements which led to reduced overhead costs while maintaining high-quality standards.
Worked on CRM's like Leadsquared and salesforce. Used python & SQL for data analysis and Microsoft Excel to create dashboards and effectively communicate to superior manager and make strategic decisions and implement them.
Negotiated contracts with vendors and clients, securing favorable terms and leading to mutually beneficial outcomes.
Collaborated with cross-functional teams to drive successful product launches, meeting or exceeding all key performance indicators.
Led cross-functional teams towards achieving organizational goals through clear communication channels and delegation of tasks according to individual skill sets.
Junior Business Analyst
QUESS CORP LIMITED
03.2018 - 03.2019
Assisted in the development of strategic plans, incorporating valuable input from various departments within the organization to ensure efficiency by 90%.
Created detailed reports from raw data research for review by development team
Junior Engineer
VEETEK STOREMATE PVT. LTD
07.2017 - 03.2018
Studied corrections from senior engineers to learn and grow professionally.
Adhered to timelines to meet quality assurance targets.
Assisted in troubleshooting equipment issues, minimizing downtime and maintaining productivity levels.
Evaluated existing systems and processes to identify areas for improvement, leading to increased operational efficiency across projects.
Education
Master of Science - Business Analytics
Saint Peter's University
Jersey City, NJ
02.2023 - Current
B.E Mechanical Engineering -
RMK Engineering College Chennai
01.2017
Skills
Industry Networking
Data-driven Decision Making
Financial Modeling
Market Analysis
Pricing Strategy
Business Process Improvement
Performance Metrics
Proposal Writing
Strategic Planning
Sales Forecasting
CRM Platforms
Stake Holder Management
Personal Information
Date of Birth: 09/06/95
Gender: MALE
Nationality: INDIAN
Disclaimer
I do hereby declare that the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge and belief.