Marva Cousert
Aurora,IL
Summary
Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
17
17
years of professional experience
Work History
General Sales Associate
Wayfair
07.2023 - Current
- Expanded client base through proactive outreach, resulting in increased sales opportunities.
- Enhanced customer loyalty by offering personalized assistance, leading to repeat business and referrals.
- Collaborated with team members to execute promotional events, driving store traffic and sales growth.
General Manager
Comcast
12.2006 - 07.2014
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Associate of Science - Business Administration
DeVry University
Downers Grove, ILSkills
- Goal-Oriented
- Sales Reporting
- Sales Strategies
- Email Etiquette
- CRM proficiency
- Teamwork and Collaboration
- Persuasion techniques
- Problem-Solving
- Multi-tasking strength
- Listening Skills
Timeline
General Sales Associate
Wayfair
07.2023 - Current
General Manager
Comcast
12.2006 - 07.2014
Associate of Science - Business Administration
DeVry University