Marvel Liberus
Philadelphia,PA
Summary
Professional in transportation management with a strong track record of ensuring operational efficiency and safety. Skilled in coordinating logistics, supervising team activities, and adapting to changing needs. A dedicated professional with proven performance in management, leadership, and communication. Detail-oriented in problem-solving and planning and also Known for fostering team collaboration and achieving consistent results. I'm reliable and ready to make an immediate contribution to your organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
On-Road Supervisor
UPS
08.2022 - Current
- Established positive rapport with team members through open communication channels, fostering an environment of teamwork and collaboration among staff members.
- Collaborated with other supervisors to ensure consistent communication and adherence to company policies and procedures.
- Promoted a culture of safety by enforcing compliance with all relevant regulations and industry best practices.
- Managed budgets effectively, ensuring that project costs were controlled while still meeting quality standards.
Dispatch Supervisor
UPS
11.2020 - 08.2022
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Managed 8 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
Dispatch Specialist
UPS
03.2018 - 11.2020
- Evaluated problematic conditions affecting service levels and reacted accordingly to resolve issues
- Developed action plans with driving personnel to reduce service failures
- Implemented driver assignments based on workforce availability and scheduling parameters
- Created detailed reports on all dispatched jobs, which included information such as arrival times and completion times
PT Operations Supervisor
UPS
07.2016 - 03.2018
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Completed weekly payroll for 60 employees.
Shift Supervisor
SBARRO.INC
06.2015 - 07.2016
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Helped store management meet standards of service and quality in daily operations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Customer Service Associate
SBARRO.INC
07.2012 - 06.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
Education
Bachelor Of Science (B.S.) - Business Administration
Trident University
Cypress, CA10-2024
Associate In Science (A.S.) - Business
Community College Of Philadelphia
Philadelphia, PA01.2022
Skills
- Critical Thinking
- Strong communication skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Reliability
Certification
Driver Training School, CDL
Awards
Dean's List
Languages
French
Native or Bilingual
English
Full Professional
Haitian Creole
Native or Bilingual
Timeline
On-Road Supervisor
UPS
08.2022 - Current
Dispatch Supervisor
UPS
11.2020 - 08.2022
Dispatch Specialist
UPS
03.2018 - 11.2020
PT Operations Supervisor
UPS
07.2016 - 03.2018
Shift Supervisor
SBARRO.INC
06.2015 - 07.2016
Customer Service Associate
SBARRO.INC
07.2012 - 06.2015
Associate In Science (A.S.) - Business
Community College Of Philadelphia
Driver Training School, CDL
Bachelor Of Science (B.S.) - Business Administration
Trident University
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