Marvel Torres
Fort Lauderdale,FL
Overview
6
6
years of professional experience
Work History
Manager's Assistant
Miami One Rent A Car
02.2021 - 03.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Generated repeat business through exceptional customer service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Boat Detailer
High End Boat Detailers
02.2019 - 10.2020
- Maintained and enhanced appearance of boats by applying cleaning, restorative and protective agents.
- Adapted quickly to new products, equipment, and techniques in the ever-evolving marine industry to stay ahead of competitors and provide top-quality service.
- Improved the visual appeal of boats through meticulous waxing, polishing, and buffing of surfaces.
- Earned a reputation for reliability by consistently arriving at job sites punctually and completing work within the agreed-upon timeframe.
- Utilized cleaning agents, cleaning devices and applicators to treat areas to remove grime, rust and grease.
- Maintained a high standard of cleanliness for clients'' boats, resulting in repeat business and positive reviews.
- Removed loose dirt and debris from interior of boat, using interior vacuum cleaner.
- Operated mechanical buffer to buff faded areas of gel coating on boat exteriors.
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Education
Political Science
St Thomas University
Opa-locka, FL 01.1999 - 05.1999
Skills
Staff development
Customer service
Customer rapport
Orientation and training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager's Assistant
Miami One Rent A Car
02.2021 - 03.2025
Boat Detailer
High End Boat Detailers
02.2019 - 10.2020
Political Science
St Thomas University
01.1999 - 05.1999
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