Receptionist
Fabulous Finds Consignment
Country Club Hills, IL
- Greeted customers warmly and assisted with inquiries.
- Managed phone calls and directed them to appropriate staff or departments.
- Maintained a clean and organized reception area to enhance customer experience.
- Scheduled appointments and updated patient or client information.
- Managed check-in and check-out processes with accuracy and professionalism.
- Maintained confidentiality of sensitive information and followed HIPAA guidelines.
- Entered information into computer systems and kept records organized.
- Responded to questions, resolved concerns, and provided excellent customer service.
- Supported office workflow by multitasking in a busy environment.
- Processed incoming consignments and documented items for management.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.