Marvens Jacquet
Lake Worth,FL
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Problem-solving Front Desk Manager at a private gym experienced in upselling and marketing property amenities. Multilingual and dedicated to boosting customer loyalty. Consistently recognized by management for performance excellence.
Overview
2
2
years of professional experience
Work History
Front Desk Manager
Science Of Fitness
Lake Worth, FL
07.2021 - Current
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Collected room deposits, fees and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Education
Associate of Arts -
Palm Beach State College
Lake Worth, FLSkills
- Guest Satisfaction
- Account Balancing
- Registration Processing
- Guest Registration
Languages
French
Native or Bilingual
CREOLE
Native or Bilingual
English
Professional Working
Timeline
Front Desk Manager
Science Of Fitness
07.2021 - Current
Associate of Arts -
Palm Beach State College
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