Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating forklifts, pallet jacks and frequency scanners.
Overview
17
17
years of professional experience
Work History
Stock Associate/Fulfillment Associate
Nordstrom Rack
Annapolis , MD
06.2022 - Current
Followed procedures at all times for personal and team safety.
Received and reviewed new orders, located requested merchandise and promptly initiated processing.
Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
Shift Manager
Mallomar Golf Park
Owings, MD
03.2016 - 06.2022
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Maintained cleanliness and organization of golf course office, shop, working closely with employees to systemize tasks.
Promoted positive customer experience through day-to-day supervision and management of golf course shop.
Provided exceptional customer service to customers, increasing customer loyalty.
Interacted well with owners and customers to build connections and nurture relationships.
Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
Skilled Laborer
Laborers Local 657
Washington, DC
09.2007 - 10.2013
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Prepared job sites by removing debris and setting up materials and tools.