Marvin Castro
Boston,MA
Summary
Proven Bartender with a track record of exceptional service at Jk Food Group, adept in high-volume environments and customer satisfaction. Skilled in liquor, beer, and wine knowledge, coupled with an outgoing personality, I excel in creating loyal clientele and enhancing team dynamics. Demonstrated ability to improve efficiency, directly contributing to reduced wait times and increased compliance with health standards.
Overview
5
5
years of professional experience
Work History
Bartender
Jk Food Group
Cambridge, MA
08.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Education
BSN - Nursing Assistance
Brighton High School
Brighton, MA05.2018
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Patience and Tolerance
- Outgoing Personality
- Cleanliness and hygiene
- Suggestive Selling
- Team player attitude
Languages
Spanish
Native or Bilingual
Inglés
Native or Bilingual
Musician
Upcoming local artist in Progress in the Spanish industry.!
Timeline
Bartender
Jk Food Group
08.2019 - Current
BSN - Nursing Assistance
Brighton High School