Marvin Daniels
Wilmington,DE
Summary
Proven Security Officer and Floor Technician with a track record of enhancing safety and cleanliness across facilities at BPG and SJT GLOBAL MAINTENANCE. Expert in CCTV surveillance and superior customer service, achieving significant improvements in security and maintenance efficiency. Skilled in conflict de-escalation and fostering positive relationships, ensuring a secure and welcoming environment for all.
Overview
23
23
years of professional experience
Work History
Security Officer
BPG
2023.08 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Floor Technician
KBM
2020.11 - 2023.08
- Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
- Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
- Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
- Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
- Quietly waxed, buffed and vacuumed floors in Type organization.
- Managed time effectively to ensure all assigned tasks were completed within designated deadlines without compromising quality.
- Contributed to a positive working environment by collaborating closely with colleagues and assisting them when needed.
Floor Technician
SJT GLOBAL MAINTENANCE
2001.08 - 2021.05
- Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
- Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
- Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
- Used Type equipment to clean and maintain hardwood, ceramic, and laminate floors.
- Quietly waxed, buffed and vacuumed floors in Type organization.
- Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
- Managed time effectively to ensure all assigned tasks were completed within designated deadlines without compromising quality.
- Contributed to a positive working environment by collaborating closely with colleagues and assisting them when needed.
- Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
- Enhanced workplace safety by promptly addressing spills, debris, and other potential hazards on the floor.
- Performed regular inspections of floors throughout the facility to identify areas requiring additional attention or maintenance.
- Communicated regularly with supervisors regarding progress updates on specific projects or any issues encountered during the course of work.
- Developed proficiency in using various types of floor care machinery through hands-on experience and training sessions.
- Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
- Ensured proper disposal of waste materials after cleaning jobs were completed, adhering to environmental regulations and company policies.
- Improved overall cleanliness by efficiently operating floor maintenance equipment such as scrubbers, buffers, and carpet extractors.
Education
Associate Of Applied Business - Accounting And Business Management
Thomas Jefferson High
New York, NYSkills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Surveillance
- Detail Oriented
- CCTV Monitoring
- Superior customer service
- Physical Fitness
- Surveillance
- Access Control
- Patrol operations
- Complex Problem-Solving
- Relationship building and management
- Security Screenings
- Conflict de-escalation
- Conflict resolution techniques
Timeline
Security Officer
BPG
2023.08 - Current
Floor Technician
KBM
2020.11 - 2023.08
Floor Technician
SJT GLOBAL MAINTENANCE
2001.08 - 2021.05
Associate Of Applied Business - Accounting And Business Management
Thomas Jefferson High
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