Summary
Overview
Work History
Education
Skills
Languages
ACHIEVEMENTS
Timeline
Generic
MARVIN DAVID SEVILLA PEREZ

MARVIN DAVID SEVILLA PEREZ

TACOMA

Summary

"I have 3 years of customer service experience in call centers, recognized for my ability to resolve customers issues and offered them exceptional service. Am eager to continue learning and overcoming challenges as they come. I am seeking opportunities to expand my abilities and contribute to a dynamic team and Committed on creating positive experiences that will strengthen relationships with customers and to optimize great business results. Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records. Efficient Warehouse Worker known for maintaining high productivity levels and completing tasks with precision. Skilled in inventory management, equipment operation, and quality control processes. Possess strong organizational, time management, and teamwork skills, ensuring seamless operations in fast-paced environments. Excel at communication and problem-solving to meet demanding warehouse goals.

Overview

4
4
years of professional experience

Work History

Warehouse Worker

Amazon
Fife
11.2024 - 06.2025
  • Staged and sorted multiple types of products for loading.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Investigated any reported problems regarding shipping errors or damages.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Moved large and bulky items manually or with pallet jacks.

Customer Service

IBEX NICARAGUA
MANGUA
08.2023 - 08.2024

Customer Service

IBEX NICARAGUA
MANGUA
11.2021 - 03.2023
  • Provided excellent customer service by addressing client concerns and resolving issues in a timely manner.
  • Managed high volume of customer inquiries via phone and email with focus on problem resolution.
  • Assisted customers with product recommendations and troubleshooting on various platforms.

Education

Bachelor's degree - Law

NATIONAL POLYTECHNIC UNIVERSITY OF NICARAGUA
MANGUA
07.2025

Skills

  • Customer assistance

Languages

SPANISH FLUENT Native, ENGLISH Intermediate

ACHIEVEMENTS

  • Sam's club & ibex.
  • In recognition of his outstanding performance and vivid demonstration of your values, commitment and results in the Sam's Club during the second quarter of 2024.

Timeline

Warehouse Worker

Amazon
11.2024 - 06.2025

Customer Service

IBEX NICARAGUA
08.2023 - 08.2024

Customer Service

IBEX NICARAGUA
11.2021 - 03.2023

Bachelor's degree - Law

NATIONAL POLYTECHNIC UNIVERSITY OF NICARAGUA
MARVIN DAVID SEVILLA PEREZ
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