Marvin Dickinson

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Increased customer satisfaction by providing timely and efficient service for various technical issues.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

Executed timely loading and unloading of equipment.

Ensured proper wiring of equipment.

Ensured all copper soldering was completed without leaks.

Activated and pressurized HVAC units.

Kept work area organized and clean post-task completion.

• Supported company growth by maintaining a positive attitude, strong work ethic, and commitment to excellence in all aspects.
• Assisted in the installation of new heating, ventilation, and air conditioning systems for enhanced energy savings.
• Maximized job site efficiency with proper preparation of materials needed for each assignment according to specifications provided by senior technicians or project managers.